Overview
On Site
Depends on Experience
Full Time
Skills
Apache Tomcat
Banking
Business Model
Computer Networking
Crystal Reports
Data Management
Database
Disaster Recovery
Firewall
IP
Intellectual Property
LOS
Management
Microsoft Office
Microsoft SQL Server
Microsoft Windows
Mortgage
Reporting
ServiceNow
SolarWinds
Technical Support
Writing
Job Details
Position : Application Support Executive(Analyst)-----Full Time opportunity
Location: Morristown, NJ | 4 - 6 years of experience
Desired Skills
SQL Server | Windows | Office 365
Job Description
Skill: Application Support Executive
Technical Support Requirements:
- Build, maintain and troubleshoot business rules
- Build, maintain and troubleshoot custom print forms
- Manage user groups and permissions
- Manage versions and releases
- Monitor system performance, logs etc.
- Monitor and maintain integrations. nCino Mortgage, Optimal Blue, etc.
- Prepare HMDA (Home Mortgage Disclosure Act) update files and batch to Encompass
- Manage reporting database and data warehouse
Business rule writing for new issues that arise per the Market and the business model
- Build and maintain DDM (Dynamic Data Management) tables and rules. Fees and other fields.
Business Support Requirements:
- Run Hotlist daily
- Build and maintain Crystal Reports for scheduler
- Run monthly survey reports
- Maintain service passwords at vendor and in LOS
- Maintain business contacts in LOS (payees, employees, etc.)
- Build ad-hoc reports
- Collaborate with cross-functional partners to ensure alignment on priorities.
Technical Skills Required:
- Technical Troubleshooting
- Business line knowledge (Banking / Consumer Lending)
- Microsoft SQL server
- Windows OS
- Monitoring Tools Solarwinds, BOTs
- Documentation ServiceNow, Confluence
- Microsoft Office, Office 365
- Understanding of networking, firewall, IP segmenting, listing etc.
- Disaster Recovery, BCP
- IIS, (Apache Tomcat is plus)
- Incident/Change Management
- Vendor Management
Tools and Software Used:
- ServiceNow
- Window troubleshooting tools
- Confluence
- Mortgage platforms
- Appraisal Platforms
- Document share platforms
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.