Administrative Support & Data Entry Specialist

• It is a 100% Onsite position at Minot AFB, ND
• Contract Duration: 5 Years renewable every year
• Paid Sick Leave 1 hour for every 30 hours worked, maximum 56 hours in a year
• 11 Federal Holidays per year

• Front Desk & Customer Service

• Welcome visitors and answer telephone calls professionally. Find out what they need and direct them to the right staff member.
  
• Personally answer basic requests, such as report status or deadlines, without needing to ask a supervisor.
  
• Manage the client outlook appointment calendar and set up reminders for deadlines.
  
• Ensure all customers complete necessary forms, such as the Statement of Understanding (SOU).
  
• Explain available programs and services to potential patrons.
  

• Data Entry & Records Management

• Enter data into the TAP ACCESS and AFFIRST systems to maintain accurate customer records.
  
• Serve as the primary keeper of records. You will file, maintain, and properly dispose of old files according to Air Force regulations.
  
• Monitor inventory and order office supplies and printing services when needed.
  
• Prepare and combine time and attendance records.
  

• Administrative Support

• Use Word to create letters, memos, and forms. Use Excel and Access to create reports and sort data.
  
• Review outgoing documents to check for correct grammar, spelling, punctuation, and formatting.
  
• Sort incoming mail and emails. Decide if they need immediate attention, need to be sent to someone else, or can be handled by you.
  
• Use graphics software to create simple charts and graphs for reports.Technology & Training Support
  

• Technology & Training Support

• Help coworkers with simple computer or software problems.
  
• Assist in creating training materials and showing office members how to use them.
  
• You may be asked to create simple shortcuts (macros) in software to speed up work.

• High School Diploma or equivalent
• Minimum of 2 years of experience in an administrative or office support role
• Must be proficient in Microsoft Office, specifically Access, Excel, and Word.
• Must have excellent grammar and spelling skills for editing reports. Must be able to speak politely and tactfully with people.
• Proficiency in specialized systems like DoD TAP and the Air Force Family Integrated Reporting and Statistical Tracking (AFFIRST).
• Ability to file records, screen calls, and organize information from different sources.
• Familiarity with Air Force terminology is a plus.