BA/Product Owner

Texas Health and Human Services Commission requires the services of 1 Business Analyst 3.
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel
overall business strategies. Experienced with business process reengineering and identifying new
applications of technology to business problems to make business more effective. Familiar with
industry standard business process mapping, and reengineering. Prepares solution options, risk
identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed
description of user needs, program functions, and steps required to develop or modify computer
programs.
The Business Automation Support (BAS) unit within the Medicaid and CHIP Services (MCS)
Department oversees Texas Medicaid & Healthcare Partnership (TMHP) systems and related support
activities. BAS provides oversight of LTC program systems, which supports LTC providers for services
delivered to individuals; modifications and updates to TMHP vendor systems; and encounter data and
MCO file support and coordination.
A Business Analyst (BA) is needed to support the legislatively approved Provider Enrollment and
Management System (PEMS) projects. PEMS is a centralized electronic method for Medicaid and non-
Medicaid program providers interested in enrolling to submit a single application, in a single location
(a web portal), to be accepted and processed by a single entity based on their National Provider
Identifier (NPI). HHSC would like to make significant changes to PEMS to improve the provider
experience and system functionality.
The Worker will serve as a Business Analyst/Product Owner for the PEMS project and support
activities as needed. The Worker will work directly with internal units (Provider Services); TMHP
technical sprint teams; and business users to provide subject matter expertise, perform critical
analysis, ensure requirements are gathered that meet the functional needs and assist in creating and
maintaining a prioritized and healthy backlog as directed by the legislative mandate.
The Worker will be responsible for delivering quality products that meet the state's desired
operational and technical requirements. The worker will have considerable latitude to use their
experience and judgement to ensure successful completion of their assigned tasks. The Worker will
be required to multi-task, analyze priorities, communicate clearly, and set expectations for the
phases of the project. The Worker will be responsible for communicating with multiple internal and
external stakeholders including program and technical staff, and other contracted and vendor
resources. The Worker will participate in meetings, track deliverables and schedules, and alert
management of any issues that may impact providers.
The services to be provided include, but are not limited to the following:
A. Analyzes program policies, procedures, and processes to determine the impact on business
systems and functional areas.
B. Analyzes and reviews system, data, and project deliverables such as business user requirements,
design documentation, test plans, and risk assessment plans to ensure business and technical
requirements are met.
C. Works with program area staff to solicit, analyze and document business processes and
requirements.
D. Acts as a liaison between state staff and vendors to translate operational and business
requirements to vendors.

E. Serves as the Product Owner for an Agile team, including working with Agile/Scrum teams of
contracted software vendors to implement system changes.
F. Analyzes and writes User Stories with Acceptance Criteria based on business needs and according
to the Agile methodology.
G. Develops and maintains business user test scenarios and participates in systems and user
acceptance testing.
H. Creates use case scenarios, test plans, and exit criteria that accurately map back to the
documented business requirements or user stories.
I. Reviews, analyzes and executes test cases with a formal testing tool.
J. Tracks, documents and reports the status of testing.
K. Evaluates proposed test strategies to ensure appropriate test coverage.
L. Identifies potential project risks and issues and develops mitigation strategies,
M. Reports project status to management on established timelines.
N. Documents action items and business decisions.
O. Conducts meetings and/or presentation tasks as needed.
P. Manages schedule for deliverables as established.
Q. Other duties as assigned related to PEMS projects.

II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements
(skills/experience) will be displayed to customers but may not be chosen for this
opportunity.
Years Required/Preferred Experience
8 Required Experience as a Business Analyst and Agile Product Owner.
8 Required Experience utilizing the Agile software development

methodology.

8 Required Experience in performing complex business analysis and

writing technical documentation.

8 Required Experience reporting project status to management including

risks, issues, and key decisions.

8 Required Experience identifying project risks and issues; and
developing/implementing mitigation strategies.

8 Required Experience in effective general written/oral communication,

including documenting requirements, deliverables, test
scenarios and project status.

8 Required

Experience utilizing business analysis skills and interacting
with business end users to gather, validate and document
business requirements and translate into technical solutions
to satisfy the business needs.

8 Required

Experience performing review and approval processes of
complex technical user and system requirements written by
vendors.

8 Required Experience with Microsoft Office products (Teams, Word,

Excel, PowerPoint).

8 Required Experience coordinating and developing test
plans/strategies, exit criteria and test scenarios.

8 Required Experience executing detailed test cases within a complex

software environment.

8 Required Experience using testing management software.
8 Required Experience with Microsoft Project or similar project

management software.

8 Required Experience approving and prioritizing user stories based on
stakeholder feedback and subject matter expertise.
8 Required Experience with Medicaid systems and processes.
8 Required Experience in claims processing.
4 Preferred Knowledge of Texas Medicaid programs.
2 Preferred Experience with the Project Enrollment and Management

Systems project.

B) The primary work location will be 701 W. 51st, Austin, Texas 78751.

Position is 100% ONSITE at the location listed above (NO REMOTE WORK). Program will
only accept LOCAL ONLY candidates for this position (Within 50-mile radius). **Subject to
change per the hiring team**

Please do not submit candidates who are currently out of state and are planning to move
to Texas. Candidates must already reside in Texas.