Overview
Skills
Job Details
Role: SAP Program Manager Location: Remote
Position Overview:
We are seeking an experienced SAP Program Manager to lead and coordinate all aspects of our global SAP implementation project, ensuring successful delivery within scope, budget, and timeline. This role will involve working closely with finance, IT department, other internal stakeholders and external implementation partners.
Key Responsibilities:
Program Delivery:
- Oversee the planning, coordination, and execution of SAP program phases, releases, and components to ensure successful delivery.
- Manage program level status, metrics, issues, and risks, and oversee the overall completion and sign-off on program deliverables.
Stakeholder Management:
- Collaborate with stakeholders to define program objectives, requirements, and deliverables, ensuring alignment with business goals.
- Build and maintain proactive formal and informal communication/relationships with key stakeholders, including finance, IT, other stakeholders, and external partners.
Team Leadership:
- Lead and manage cross-functional teams, providing guidance, mentoring, and support to achieve project objectives.
- Ensure effective program oversight, including engagement, program and project reviews, and serve as a mentor to project managers.
Resource Management:
- Collaborate with project managers in the management of overall resource allocation and capacity planning for the SAP program.
- Manage consulting resources from strategic implementation partners and externally contracted team resources.
Risk and Issue Management:
- Monitor program performance, identify risks and issues, and implement appropriate mitigation strategies.
- Manage and resolve escalations effectively, ensuring smooth project delivery and customer satisfaction.
Financial and Budget Management:
- Ensure delivery of the SAP program within budget constraints, and manage program financials, including forecasting.
- Track project costs and timelines, reviewing status reports to share with relevant stakeholders.
Governance and Compliance:
- Adhere to PMO governance standards, communications, and schedules.
- Lead and manage SAP governance committees, ensuring end-to-end program reporting and RAID (Risks, Assumptions, Issues, Dependencies) management.
Integration Activities:
- Coordinate and manage end-to-end integration activities with various SAP modules.
Qualifications and Experience:
- Experience: 8+ years in SAP project management, including extensive experience in ERP and SAP implementation for large multi-national (re)insurance companies, and delivering software in enterprise environments.
- Skills: Excellent leadership, stakeholder management, problem-solving, and interpersonal skills. Strong understanding of SAP solutions and modules, IT quality management, and program/project management methodologies.
- Education: Bachelor's degree in finance or IT-related field or equivalent work experience.
Additional Requirements:
- Proven track record of successfully overseeing the implementation and integration of SAP solutions.
- (Re)insurance industry experience
- Ability to effectively manage and resolve client escalations.
- Adaptability and flexibility to manage deadline pressure, ambiguity, and change.
- Proficiency in key program management knowledge areas such as Program Management Lifecycle, Benefits Management, Program Governance, Stakeholder Management, and Integration Management.
This role requires a seasoned professional with the ability to lead a complex global SAP implementation project at a large multi-national (re)insurance company, manage diverse teams, and ensure successful project delivery in collaboration with finance, IT, other internal stakeholders and external partners.
Strong communication and project management skills is needed.