Business Analyst (Healthcare Domain)-W2

Business Analyst Healthcare Domain- W2
Location: Charlotte, NC (only Onsite preferred)
Experience Level: 2 5 Years
Industry: Healthcare / HealthTech / Patient Engagement

We are seeking a detail-oriented and proactive Business Analyst to join our healthcare technology team in Charlotte. This role is ideal for candidates with 2 5 years of experience in healthcare IT or patient-focused applications, with a proven ability to gather requirements, write user stories, and manage tasks efficiently. Experience in working with dining or patient-facing apps in a healthcare setting is highly desirable.
*Description for Internal Candidates

Job Summary:
We are seeking a detail-oriented and proactive Business Analyst to join our healthcare technology team in Charlotte. This role is ideal for candidates with 2 5 years of experience in healthcare IT or patient-focused applications, with a proven ability to gather requirements, write user stories, and manage tasks efficiently. Experience in working with dining or patient-facing apps in a healthcare setting is highly desirable.
Key Responsibilities:
Collaborate with stakeholders to gather and analyze business and functional requirements
Translate requirements into user stories, process flows, and test cases
Work closely with product owners, developers, and QA teams to ensure alignment and clarity
Participate in sprint planning and manage story grooming sessions
Use task/project management tools (e.g., JIRA, Azure DevOps, Trello, or Asana) to track deliverables
Maintain clear and organized documentation of requirements and change requests
Assist in user acceptance testing (UAT) and validate test results
Conduct impact analysis and present findings to stakeholders
Focus on improving the end-user experience, especially in areas related to patient dining, meal ordering apps, or inpatient services
Required Qualifications:
Bachelor s degree in Business, Information Systems, Healthcare Management, or related field
2 3 years of experience as a Business Analyst in a healthcare or healthtech setting
Proven experience in writing user stories, test cases, and working in Agile environments
Experience with dining applications or patient meal services is a strong plus
Familiarity with HL7, FHIR, or EHR/EMR systems is desirable
Strong understanding of task and project management best practices
Excellent communication skills both written and verbal
Ability to manage multiple stakeholders and prioritize competing demands
Preferred Tools & Skills:
JIRA, Confluence, Azure DevOps
Microsoft Office Suite (especially Excel and PowerPoint)
SQL (basic queries for data validation)
Balsamiq, Lucidchart, or similar for wireframes/process flows
Soft Skills:
Strong critical thinking and problem-solving ability
Highly organized with a keen eye for detail
Comfortable working in a fast-paced, collaborative environment
Proactive, self-motivated, and a team player