Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
AWS
Python
Job Details
Role AWS Python Architect
Location :NJ, NYC
REMOTE
Required skills/qualifications:
Role: Architect
Experience with Amazon Connect, including complex setups and integrations (at least 10 years preferred)
- Deep understanding of AWS services commonly used with Connect (Lambda, S3, Lex, DynamoDB, CloudWatch, etc.)
- Hands-on experience integrating Amazon Connect with CRMs and third-party platforms
- Strong documentation skills ability to write clear, concise, and visually helpful step-by-step instructions
- Familiarity with contact center metrics, KPIs, and customer experience best practices
- Experience with scripting or coding in Python, JavaScript, or Node.js is a plus
- AWS certification (especially in Connect or Solutions Architect) is a plus
- Fluency in written and spoken English at CEF C1 level or above
Preferred skills/qualifications:
Experience with Amazon Connect Cases, Wisdom, Tasks, and Contact Lens
- Understanding of TCPA compliance and secure call handling
- UI/UX understanding for agent and customer interfaces
- Experience working in regulated industries (e.g., healthcare, finance, Education)
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