IT Information Security Analyst

Position: IT Information Security Analyst

Location: Chicago, IL (2-3 days onsite)

Duration: 6-12 months

Job Description: Responsibilities:

• 2-3 years of IT Support experience with a focus on IT Security and IAM
• Point of Contact for all IAM support inquiries and escalations
• Manage a ticket queue by prioritizing, assigning, and following up according to established SLO s
• Subject matter expert for all IAM policy, process, procedure, and technology
• Facilitate and ensure timely completion of the Bank s Quarterly Attestation process, and other required periodic processes
• Handle access provisioning and de-provisioning tasks as assigned, adhering to established deadlines
• Conduct tasks related to all layers of the account management lifecycle
• Create and manage Roles needed to support the onboarding of new applications by the Bank
• Assist with efforts to modernize and mature the Bank s access management program and practices
• Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization
• Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders
• Identify and drive process improvements, self-service, and automation opportunities
• Collaborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform
• Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes
• Create, update, and maintain documentation of IAM procedures and processes
• Workday, One Identity Manager (OIM), Active Directory, Azure, Active Roles, and ServiceNow knowledge

Knowledge, Skills & Abilities:

• Must have outstanding communication (verbal, written, and listening) and customer service skills
• Familiarity with IAM and IT security controls, protocols, and best practices
• Ability to interact with all levels of management
• Will require the ability to be a self-starter and to work independently as well as in a team setting
• A high level of accountability, integrity, and dependability are necessary to perform this role
• Requires a great deal of attention to details
• Must possess excellent time, project, and people management abilities