Overview
On Site
USD 140,000.00 - 192,500.00 per year
Full Time
Skills
Finance
Cloud Computing
Continuous Improvement
Real-time
Innovation
Incident Management
Workflow
Security Operations
Threat Analysis
Business Process
Strategic Planning
Cloud Security
Capacity Management
Training
Collaboration
System On A Chip
DoD
IDS
IPS
SIEM
Python
JavaScript
Customization
Linux
Unix
Command-line Interface
Computer Networking
Management
Internet
Project Management
Documentation
Communication
RMF
Risk Management Framework
STIG
SCAP
Security+
Certified Ethical Hacker
CISSP
GCIA
Security Clearance
Professional Services
FOCUS
Customer Support
Sales
Cyber Security
Palo Alto
Immigration
Job Details
Company Description
Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
This role is onsite in Colorado Springs, CO.
As a Resident Engineer, you'll enable our customers to securely integrate and automate their cloud environments, leading deployments of Palo Alto Networks' Cortex XSOAR platform to accelerate detection, response, and integration across cybersecurity tools.
You'll serve as a trusted consultant, guiding customers through complex deployments, developing strategic automation workflows, and driving continuous improvement through real-time support and innovation. You'll collaborate closely with customer stakeholders, from SOC analysts to CISOs, to ensure successful adoption and long-term value.
Your Impact
Qualifications
Your Experience
Additional Information
The Team
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000/YR - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
This role is onsite in Colorado Springs, CO.
As a Resident Engineer, you'll enable our customers to securely integrate and automate their cloud environments, leading deployments of Palo Alto Networks' Cortex XSOAR platform to accelerate detection, response, and integration across cybersecurity tools.
You'll serve as a trusted consultant, guiding customers through complex deployments, developing strategic automation workflows, and driving continuous improvement through real-time support and innovation. You'll collaborate closely with customer stakeholders, from SOC analysts to CISOs, to ensure successful adoption and long-term value.
Your Impact
- Lead technical implementations of Cortex XSOAR to automate and optimize security operations
- Design, develop, and maintain playbooks to automate incident response workflows and streamline security operations
- Integrate security tools (EDR, SIEM, threat intelligence platforms) with XSOAR
- Conduct detailed analysis of operational business processes to identify automation opportunities.
- Guide strategic planning and execution of cloud security best practices
- Prepare and maintain capacity planning, deployment documentation, and configuration guides.
- Communicate with diverse audiences, from technical engineers to C-level executives, translating complex technical information into business terms
- Empower customer teams through enablement, training, and hands-on collaboration
Qualifications
Your Experience
- Experience with XSOAR/Automation, Deployment, EDR integration, SIEM/SOC, preferably DOD domain
- Familiarity with IDS/IPS, SIEM, and endpoint solutions
- Working knowledge of Python or JavaScript for playbook customization
- Linux/Unix command-line proficiency and basic network troubleshooting
- Experience managing complex automated security solutions in large environments
- Deep understanding of security threats, internet protocols and cybersecurity tools and applications
- Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals
- Detailed experience in the installation, configuration, operation and documentation of security solutions to prevent cybersecurity threats
- Excellent written and verbal communication skills, with confirmed ability to communicate to senior leaders and technical peers
- Experience with RMF, STIGs, SCAP, or NIST frameworks
- Ability to document and explain complex security processes clearly
- Relevant certifications such as Security+, CEH, CISSP, GCIA are a plus
- Up to 30% domestic travel may be required based on business needs.
- Clearance Requirement: An active U.S. Secret Security Clearance is required at the time of hire.
Additional Information
The Team
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000/YR - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.