Mortgage/Equity Business Support Specialist ( NEED LOCALS) ---- Hybrid role

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Excel
loan documentation
Mortgage
Mortgage servicing
Regulatory Compliance
SQL
ServiceNow
Research
Business support systems
Root cause analysis
Analytical skill
Collaboration

Job Details

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma -- || 908-CALL-487-NOW-4334

 

Some of the listed tools required :

Empower, HomeSquad, nBase(Nautilus), Sql and Service Now Required

 

Mortgage/Equity Business Support Specialist

Location : Remote and Onsite Twice a week ( Pensacola, FL )

Duration : Long term ongoing with no end date

 

As a business support specialist the goal is to support our business partners with knowledge of the mortgage/equity process from start to finish.

The role requires a strong understanding of how real estate lending systems function and work together along with being familiar with the home buying process, refinancing process, and equity process.

Applicant must have strong communication skills, writing skills and troubleshooting skills.

Basic SQL queries are used and sometimes require updates, applicant will need to be familiar with SQL.

The role will entail troubleshooting complex tickets related to mortgage and equity.

Expected to be able to understand the mortgage/equity system issue at hand and successfully troubleshoot.

Collaborate with various other teams, vendors, internal team members, and leadership.

During system outages or degradations BSS must collaborate with production team members to ensure systems are stabilized and provide a root cause analysis for the incident that occurred while also sending mass communications to the business to keep our partners informed.

The job requires weekends and off hours on a rotation schedule for Saturday coverage and weekend system validations.

 

 

Skills:

Empower

HomeSquad

nBase (Nautilus)

Research and Analytical Skills

Strong Communication

Problem Solving

Resourcefulness

Detail Oriented

Organization and planning skills

Working independently and with a team

Multi-Tasking

SQL

Tech Savvy

ServiceNow Experience

 

 

 

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director Talent Acquisition

Reach Shaily Sharma -- || 908-CALL-487-NOW-4334

 

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