Telecom Analyst

Overview

Hybrid
$50 - $65
Contract - W2
Contract - 12 Month(s)

Skills

Telecom invoice management
Telecom
Telecommunication
Telecom Management (TEM)
Managed Mobility Services (MMS)
manage data and voice MACD services
Telecom inventory management
Telecom vendor management
financial reporting

Job Details

IT Planning Analyst Oakland, CA 94612 12 Months *LOCAL CANDIDATES ONLY. The role is hybrid 2-3 times per week*

Top Things:

  • Telecom experience
  • Ability to handle multiple priorities
  • Independent / fast learner

Job Summary:

  • The Telecom Expense IT Planning Analyst is a support position focused on the lifecycle of IT Telecom Lease Services.
  • This includes provisioning IT telecom services (MACD activity), Telecom invoice management, Telecom inventory management, Telecom vendor management and financial reporting as well as overall business intelligence.
  • The IT Planning Analyst is chartered with delivering cost avoidance, savings, MACD services and ensuring internal client satisfaction.

Principle Duties and Responsibilities:

  • Work within internal systems and within TEM (Telecom Expense Management) platform to manage data and voice MACD services. Includes quoting, ordering, tracking, scheduling, and activations.
  • Work closely with Managed TEM provider to ensure inventory, invoicing and cost is loaded timely and correctly
  • Ensure 100% capture of client invoices for on-time processing
  • Audit and process telecom wireline and wireless invoices according to schedule
  • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.
  • Investigate and identify inventory exceptions and dispute with vendor as required
  • Vendor management - work closely with telecom vendors to ensure timely receipt of invoices, accurate pricing and cost validation, dispute management and timely/accurate MACD activity
  • Provide timely, detailed and accurate reporting as required
  • Collaborate with Client s engineers and business partners to deliver on network infrastructure work

Preferred Competencies:

  • Telecom invoice management
  • General knowledge of business finance cost allocation, AP and GL process
  • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)
  • General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR)
  • Reviewing, understanding, interpreting and managing carrier contracts
  • General knowledge of and understanding of pricing and benchmarking of telecom services
  • Understanding of SAAS structure, architecture, and security
  • C-Level presentation and interaction skills
  • Knowledge of vendor internal processes (AT&T, Verizon, Frontier, Lumen)

Skills and Abilities:

  • Ability to multitask on various functions throughout the workday
  • Ability to communicate effectively (verbal, written, email) with internal customers, peers, direct and senior management
  • Ability to escalate effectively and manage vendors (both partners and non-partner vendors)
  • Ability to work as a facilitator on project plans implementations and installs/disconnects
  • Ability to leverage automation for efficiency and added benefit
  • While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally

Required Education and Experience:

  • College Degree or equivalent work experience
  • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries
  • Able to perform in-depth audits and reconciliation of telecom and data networking service orders and change activity against vendor records, billing and corporate-wide financial objectives
  • Ability to file carrier disputes when warranted
  • Able to manage order tracking, expense monitoring and allocation of cost and credits for network activity, across multiple business units


About Us: Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA , which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting .

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $50.00/hr.

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