Business Analyst with Mavenlink

Overview

Remote
$0+
Contract - W2
Contract - 6 Month(s)

Skills

Business Analyst
Mavenlink
PSA
Implementation
Integrations

Job Details

Hi All,

I hope you are doing well..!!

Title: Business Analyst with Mavenlink

Location: Remote

Duration: 6Months

Job Description:

Job Summary:

We are seeking a highly skilled Business Analyst and Solution Expert with extensive experience in Mavenlink to lead our Services systems optimization project. The ideal candidate will assess current processes, identify pain points, create process maps, and recommend actionable solutions to enhance efficiency and effectiveness within our Professional Services Automation (PSA) platform (Mavenlink).

Key Responsibilities:

  • Process Assessment: Evaluate existing business processes to identify inefficiencies and areas for improvement.
  • Stakeholder Engagement: Collaborate with cross-functional teams to gather requirements and understand business needs.
  • Process Mapping: Develop detailed process maps to illustrate current and proposed workflows.
  • Solution Design: Recommend and design solutions within Mavenlink to address identified issues and enhance system performance.
  • Implementation Support: Assist in the implementation of approved solutions, ensuring alignment with business objectives.
  • Training and Documentation: Develop training materials and conduct sessions to ensure effective user adoption of new processes.
  • Continuous Improvement: Monitor the effectiveness of implemented solutions and make necessary adjustments to achieve desired outcomes.

Qualifications:

  • Educational Background: Bachelor s degree in business administration, Information Technology, or a related field.
  • Experience: Minimum of 6 years of experience as a Business Analyst, solution architect with a focus on Professional Services Automation
  • Mavenlink Expertise: Proven experience in implementing and optimizing Mavenlink PSA solution and its integrations to various platforms like CRM and ERP
  • Analytical Skills: Strong analytical and problem-solving abilities.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex concepts to diverse audiences.
  • Technical Proficiency: Familiarity with process mapping tools and methodologies.
  • Project Management: Some level of experience in managing projects and dealing cross functional team

Preferred Qualifications:

  • Certification in Business Analysis or related fields.
  • Experience with other PSA tools implementation and integrations.
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