Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. 1st Day in the office will be in the office for Equipment pickup. Position onwards will be remote. May be required to come into the office for special needs. In the past 2 years, staff has only been in office 1 time.
Under general supervision of the Security & Accounts Management Manager, this position works as a part of the Security & Accounts Management team and is responsible for provisioning and de-provisioning access to DOC networks, resources and applications. This position maintains a high level of security by following all DOC and enterprise security policies and procedures. This position requires strong interpersonal skills, multi-tasking skills, time management, and the ability to execute projects and solve complex problems. Technical support responsibilities require expertise of multiple platforms, operating systems and various security software systems.
This position shall comply with the Department s administrative rules and the agency s policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offender s individual criminogenic needs and risk level.
Job Knowledge, Skills & Abilities
- Knowledge of current DOC hardware and software architectures.
- Knowledge of network concepts.
- Knowledge of Windows network environments.
- Advanced knowledge of Active Directory and group privileges.
- Knowledge of all State and DOC security standards, policies and procedures.
- Experience working with security issues in a distributed computing environment.
- Knowledge of network operating system security issues.
- Knowledge and demonstrated work experience with internet / intranet application security issues (e.g. LDAP).
- Advanced problem-solving skills and the ability to make independent judgment decisions or contact appropriate parties to assist.
- Effective oral and written communication skills.
- Knowledge of effective people communication skills.
- Knowledge of project planning.
- Knowledge of products and applications, in order to create effective security roles.
- Ability to multi-task.
- Ability to expedite issues in a timely manner.
- Customer focused, yet firm enough to ensure strict compliance to DOC security policies and procedures.
- Knowledge and demonstrated work experience with security techniques, tools and security infrastructure.
- Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via written media such as e-mail, reports and project charters.
Required Skills: 4-7 years of experience in the following:
- Coordination of the account provisioning, de-provisioning, projects and maintenance for DOC platforms and applications.
- Utilize security rules to grant / revoke access to applications, servers, group folders, etc.
- Coordinate activities within the account management staff to provide timely response to customer requests.
- Create and maintain security rules, ensuring that they enforce security standards and policies.
Desired Skills:
- Monitoring, auditing and analysis of security systems.
- Provide advice to management on implementing and monitoring Security systems.
- Provide advice to BTM in the design and implementation of policies and procedures to provide an acceptable level of Security systems.
- Identify threats or serious issues regarding user access that may be caused by added new software and systems.
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