System Engineer - Data Storage and Back Up

Full Time

    Job Description


    The Senior Storage and Backup/Recovery Engineer will be part of a high-performance infrastructure team responsible for effective day-to-day operation of the Backup and Storage Infrastructure within the enterprise. In this role, the Sr. Storage and Backup/Recovery engineer will provide storage, backup, recovery, and solutions support for the US-based Wipro HPS environment. The Engineer must be a hands-on person with strong storage and backup understanding not limited to SAN, NAS, EMC, Zoning, CIFS and NFS, deduplication, replication, security and data protection and disaster recovery.


    • Manage day-to-day administration and operational support of the storage, backup, and recovery enterprise infrastructure.

    • Manage and support enterprise storage, backup, restore, archive related activities, metrics, and reporting.

    • Work closely with platform operational support teams to fulfill routine requests, investigate, troubleshoot, and resolve production backup failures, including SAN fabric zoning and masking, NAS (CIFS/NFS) allocations, and failed backup/restore attempts.

    • Create and Manage Dataset, Schedule, and Retention Policy. Monitoring AVAMAR backups and recovering failed backups

    • Developing, implementing, and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory audit compliance, and data protection

    • Establish/maintain metrics and detailed reporting of backup, restore, storage and fabric capacity and utilization.

    • Perform capacity planning related to storage growth and system utilization, trend analysis and producing future storage requirement inputs for technology refresh.

    • Ensure project and support documents are completed, current, appropriately stored and handed over to the Operations team

    • Monitor enterprise ticketing of incident, service request, and change management requests and storage/backup tool-based alerts for all backup/restore and storage provisioning request and issues.
    • Support "on call" duties working closely with the NOC teams to help remediate operations issues as necessary

    • 7+ years' experience in a Storage and Backup role, preferably in a large enterprise setting.
    • 5+ years' experience with Dell/EMC Isilon, CIFS/NFS required
    • 3+ years' experience with Dell/EMC XtremeIO required
    • 3+ years' experience with Dell/EMC Avamar and Data Domain required
    • 3+ years' experience with Dell/EMC RecoverPoint preferred
    • 3+ years' experience with IBM XIV preferred
    • Experience with networking and SAN infrastructure (Brocade, Broadcom, Cisco, etc.)
    • Experience with configuring client-based Windows & Linux backup Policies
    • Experience monitoring and managing storage and backup in an enterprise environment, including developing and updating processes and procedures.
    • Experience with troubleshooting backup failures
    • Experience in disaster recovery
    • Hands-on experience with enterprise SAN (Storage Area Network) management to include capabilities and technologies such as: Fiber Channel zoning, FCoE (Fiber Channel over Ethernet) unified fabric, HBA/CNA (Host Bus Adapter/Converged Network Adapter), storage controllers, and LUN (Logical Unit Number), RAID (Redundant Array of Independent Disks), and file sharing / NAS (Network Addressable Storage).
    • Flexibility to be available during non-business hours for projects, maintenance, and non-planned emergency events.
    • Ability to work in a fast paced environment.
    • Teamwork and communication skills highly recommended.
    • Customer service skills are highly recommended.


    • Bachelor's Degree in Information Systems, Computer Science, or related field


    • Industry recognized certifications are preferred

    • Normal degree of physical effort in typical office environment.
    • May be subject to interruptions.
    • Required to work on a computer.


    The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.