API Test Automation - Charlotte, NC

Responsibilities

• Help create a culture that motivates teams to ensure zero defects leak into production.
• Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.
• Implement the shift-left test strategy for each line of business
• Leverage open-source automation frameworks and tools across all levels of testing that integrate in the automated CI/CD pipeline.
• Participate in the Agile (Scrum) team process, perform required standard testing activities keeping the customer experience top of mind during the testing process.
• Work with internal teams to document test environment and test data management container strategies and provisioning for the different types of testing activities.
• Comprehend and decompose user stories/requirements to identify what tests need to be created and automated across all levels of testing.

Qualifications

• 5+ years of experience in testing automation engineering with both functional & API based testing
• Preferred BS/MS in Computer Science, Engineering, or related subject
• Required Skills & Experience

o Proficiency writing code in Python

o Experience writing end to end test scripts utilizing multiple services and reporting results

o Experience using SQL to join and query data across multiple tables and schemas

o Experience with AWS services including

• S3, Lambda, Dynamo DB, Cloudwatch, etc

o Experience with CI/CD supporting technologies

• GIT, GitLab, Docker

o Experience with up-to-date AI paradigms

• Large language models
• Classification models
• MCP for agentic workflows
• Dynamic prompting for LLMs
• Preferred Skills & Experience

o Experience automating API tests and extensive knowledge of creating and leveraging mocks, stubs, and virtual services to fulfill test automation requirement

o Automating tests for the full solution stack (unit, business logic, contract, usability, functional, performance)

o Experience testing AI implementations and an understanding of the risks models pose to systems and the business at large

• Major plus with direct experience in the following

o Experience leaving feedback on Merge/Pull Requests to ensure teams follow best practices

o Financial services technology / consumer banking testing experience

o Experience with Genesys IVR and Salesforce is a plus

• Extensive knowledge of:

o White Box Testing practices

o Software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous integration and continuous deployment concepts (CI & CD), and test suite development and maintenance

• Working knowledge of:

o Commonly used ML/AI Python libraries/packages

• Spacy, nltk, etc
• Experience in troubleshooting issues and root cause analysis
• Possesses a deep understanding of shift-left test practices and techniques along with the frameworks, and tools that support it.
• Strong written and verbal communication skills.
• Enthusiastic and energetic with an inherent curiosity to break code.