Technical Lead


On Site
USD 95,000.00 - 145,000.00 per year
Full Time


Life insurance
Solution architecture
continuous integration and development
Data management
Enterprise software
Enterprise architecture
Process management
Software design
Test plans
Application development
Computer science
Software deployment
Software architecture
Quality assurance
Cloud computing
Data governance
Design patterns
Information systems
Process modeling
Use cases
Version control
Problem solving
IT management
Financial services
Web services
Business process management
Data integration
Application Support
Acceptance testing
Project implementation
System integration
Amazon Web Services
Business process
Experience design
Enterprise resource planning
Customer relationship management
Continuous integration
Cross-functional team
Data warehouse
Data quality
Team leadership
Business intelligence
Attention to detail
Continuous improvement

Job Details

Location Designation: Hybrid

When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

New York Life Insurance (NYL) is seeking a highly talented, driven Technical Lead to join our dynamic, high-performing team focused on modernizing the technology ecosystem and transforming our business processing capabilities that support our Institutional Life Insurance business. Our innovation roadmap focuses on eliminating points of friction within our diverse platform portfolio, simplifying our business processes, building more scalable applications, and modernizing our data strategy with a focus on implementing best in class business intelligence capabilities.

NYL is uniquely positioned for success thanks to our significant strategic advantage in insurance expertise and deep financial resources attributed to our 175-year history and AAA rating. We are looking for a self-starter with a results focused mindset to join our team that will modernize, transform, and set the foundational ecosystem of the future. This candidate should possess the combination of technical savvy and drive to join the team with vision, experience and commitment to modernize and transform the Institutional Life Insurance ecosystem.

The Technical Lead role is critical to delivering our innovation roadmap. It requires a highly organized technologist with a track record of working collaboratively as part of a cross-functional team to deliver on complex multi-million dollar projects and lead development teams in building end-to-end technology solutions. The individual must dive deep to resolve complex technology challenges with their teams one hour and then elevate to provide executive level updates the next. The ideal candidate has a minimum of 10 years of experience in architecture, design, development, and management roles on complex, multi-cloud, multi-provider, new platform introductions.

Key Responsibilities:

  • Recognize stakeholder needs and strategy to execute on business roadmap: partner with product owners and organization stakeholders within Institutional Life to recognize goals, strategy, scope, and use cases to modernize and efficiently run our technology ecosystem. Partner with business stakeholders to create application architecture and technology roadmaps for our organization
  • Platform subject matter expert and solution design: leveraging use cases and a deep understanding of our platforms to develop solution architecture and design and collaborate with enterprise teams as applicable. Partner with business resources and platform vendor resources to expand and share knowledge of the platform and its capabilities. In charge of defining how platforms integrate to power a complete technology eco-system for our business. The Technology Lead will play a critical role in the implementation and integration of a CRM/BPM, MuleSoft, and Data Management solution, while ensuring that we follow best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance
  • Project execution and leadership: lead, collaborate with, and motivate a cross-functional team of designers, business analysts, developers, and testers to build, execute and release features in alignment with our roadmap. In partnership with the scrum master and product owners, drive, negotiate, and prioritize in-sprint activities and problem solve to mitigate risks to meet business commitments by staying on-schedule and within budget. Escalate options to executive leadership when important decisions are needed and accountable for managing stakeholder expectations and validating work effort and sequence of activities is appropriately reflected in project plans
  • Partner with the Business User Acceptance Testing leader to ensure quality work is deployed: Partner with test leads to ensure testing plans ensure quality deliverables are delivered to users. In some instances, instruct product owners to support business user acceptance testing responsibilities (test plans and use cases creation to reflect requirements which demonstrate that deliverable meets quality standards and is ready for field and customer use)
  • Monitoring, quality, and transition to steady state: review and conduct post-deployment validation and ongoing monitoring, as demanded by the initiative. Working with QA and delivery teams, ensure consistent high-quality releases through measurement tracking, lesson learned cadence and continuous improvement. Partner with post implementation business and technology teams to ensure the implementation of robust Application Support and Maintenance practice that is self-sufficient within our internal business operation.

Essential Requirements and Experience:

  • Proven track record designing systems/applications with a high level of complexity (e.g. many interfaces, multiple packages, platforms) while maintaining focus on ecosystem simplification
  • Experience executing large scale initiatives and leading platform operations including ecosystems with one or more common enterprise software solutions (e.g. CRM, BPM, ERP)
  • Experience with direct and indirect management of cross-functional teams to effectively deliver on commitments, easily pivoting as needed to meet shifts in business priorities.
  • Ability to build strong partnerships to work both independently and as a collaborative team player who is highly proficient in working across organizations and cross-functional teams.
  • Ability to manage multiple initiatives with a high attention to detail and balance the need to work strategically versus hands-on problem solving.
  • Ability to effectively communicate and influence complex technical decisions to varying audiences, including non-technical business executives, effectively articulating pros and cons, impacts and risks
  • Adaptive to changing priorities and managing multiple simultaneous commitments on time, on budget and with quality.
  • Strong verbal and written communications combined with technical acumen.
  • Ability to manage, develop, mentor and lead staff to cultivate a talented, devoted, and high performing team.
  • Self-starter, comfortable with navigating ambiguity, and passionate about driving change
  • Strong knowledge of modern Infrastructure and Application Development practices and tools
  • Strong knowledge of Cloud-Enabled/Optimized practices and implications for Application Development teams
  • Strong SOA concepts and tools experience
  • Strong XML schema experience, ACORD experience preferred
  • Strong Java / .NET / Web App experience
  • Strong experience with source control management
  • Strong Relational Database development experience, design experience preferred
  • Experience with continuous integration tools (eg. Jenkins)

Additional Requirements:

  • Bachelor's degree in IT, Computer Science, Information Systems, or equivalent experience
  • 8 plus years of experience working in IT, with 3+ years of management/leadership experience
  • 5 plus years application development or Microservice development experience
  • 3 plus years platform experience in AWS Cloud environment
  • 3 plus years platform experience in SalesForce
  • 3 plus years platform experience in MuleSoft AnyPoint Platform
  • 3 plus years team leadership experience
  • 3 plus years Web Service design experience; 3 years Micro Service design experience
  • 3 plus years solution and system integration architecture experience
  • 5 plus years Life Insurance or Financial Services industry experience
  • 3 plus years Architecture experience in Data Management, Data Quality, Data Governance, and Data Warehousing
  • Experience in designing and building integrations between multiple on premises applications and/or cloud hosted systems
  • Strong understanding of data Integration java design patterns & best practices
  • Experience working in a scaled agile delivery framework (SAFe) using agile software (Jira) or equivalent

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.


Salary range: $95,000-$145,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits . Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visit LinkedIn , our Newsroom and the Careers page of .

Job Requisition ID: 89269