Business Operations Analyst III -

  • Alpharetta, GA
  • Posted 4 hours ago | Updated 4 hours ago

Overview

On Site
Full Time

Skills

Business Operations
Business Software
Optimization
Enterprise Content Management
Document Management
System Integration
Operational Efficiency
Unity
Business Process
Collaboration
Workflow
Regulatory Compliance
Technical Support
Scheduling
Computer Science
Information Technology
Hyland OnBase
SQL
Scripting
Database
Dynatrace
Splunk
ServiceNow
Clarity
Communication
Conflict Resolution
Problem Solving

Job Details

Job Title: Business Operations Analyst III -
Number of Positions: 3
Assignment Type: ~11-month contract to hire
Location: Alpharetta(main), Lincoln, Omaha, Berkeley Heights, and Milwaukee

Description:
Job Summary:
The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of the
OnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBase
solutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management,
workflow automation, and system integration to improve operational efficiency.

Key Responsibilities:
- Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)
- Analyze business processes and pursue application improvements
- Troubleshoot and resolve system issues and user-reported problems.
- Collaborate with peers and infrastructure teams
to optimize workflows.
- Maintain security protocols and compliance standards under our application umbrella
- Document processes and provide technical support for application systems.
- Analyze and improve delivery performance
using relevant tools and metrics.
- Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.

Key Skills & Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
- 3+ years of experience with OnBase administration and development.
- Proficiency in SQL, scripting, and understanding of databases
- Monitoring Dynatrace, Splunk, and moogsoft skills
- Ticketed/Projects ServiceNow, Clarity experience
- Ability to troubleshoot technical issues and work collaboratively with cross-functional teams.
- Excellent communication and problem-solving skills.

#TB_EN
#ZR
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