Overview
On Site
Full Time
Skills
Information Technology
Mergers and Acquisitions
Technical Support
HP
Cisco
Wireless Networking
Storage
Hyper-V
Amazon Web Services
Microsoft Azure
Migration
IaaS
Windows PowerShell
Scripting
Microsoft Windows Server Administration
Linux
Microsoft Office
Collaboration
Remote Support
Managed Services
Problem Solving
Conflict Resolution
Network
Kaseya
RMM
PSA
Remote Monitoring
Management
Computer Networking
Firewall Administration
Switches
Meraki
Fortinet
Palo Alto
Firewall
Aruba
Customer Experience
Microsoft Windows
VMware
Active Directory
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Position: Senior Field Information Technology Support Engineer
Job Description:
We are seeking a skilled and experienced Senior IT Engineer to join our team. The successful candidate will provide technical support and assistance to our clients on-site and remotely. The Senior Engineer will manage and design network environments, handle firewall and switch configurations, maintain phone systems, manage storage area networks, and support virtualized environments. Additionally, the candidate should possess expertise in cloud infrastructure management, Microsoft 365 administration, and supporting collaboration platforms such as Zoom Rooms and Teams Rooms.
Key Responsibilities:
Travel to client sites regularly in MA and NH for technical support and assistance.
Provide remote support for clients.
Design, manage, and maintain diverse network environments.
Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto.
Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki.
Manage wireless networks using Meraki and Ubiquiti technologies.
Maintain and support phone systems, particularly 3CX and Avaya.
Manage and maintain storage area networks, focusing on HPE and EqualLogic.
Design, manage, and maintain VMware and Hyper-V environments.
Oversee the management and administration of cloud infrastructure, primarily Azure and AWS.
Manage and support Active Directory, both on-premises and Azure.
Assist in migrating clients from on-premises to cloud infrastructure.
Utilize PowerShell for automation and scripting tasks.
Provide expertise in Windows Server administration.
Deliver high-level support for Windows 10/11 environments.
Offer essential support for Mac and Linux systems.
Be familiar with Datto BCDR solutions.
Microsoft 365 Administration.
Support Zoom Rooms and Teams Rooms for collaboration purposes.
Perform other job duties assigned by management.
Working Conditions:
Working conditions include office work and fieldwork if required. Candidates must usually deal with multiple tasks and queries at once. The ability to manage a workload and handle multiple tasks would be the key. The candidate will work out of the office, and one day from home.
Knowledge, Skills, and Abilities:
Ability to travel to client sites regularly.
Proficiency in providing remote technical support.
Managed Services experience is preferred.
Strong problem-solving skills and the ability to think creatively to find solutions.
In-depth knowledge of managing and designing diverse network environments
Knowledge of Kaseya RMM/PSA for remote monitoring and management
Requirements
Networking, Firewall administration, Switching Protocols, Phone System, Virtual Enviornments, Meraki, Fortinet Firewalls, Palo Alto Firewall, Aruba, 3CX Phone System, Avaya, Microsoft Windows, VMware, Active Directory
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Position: Senior Field Information Technology Support Engineer
Job Description:
We are seeking a skilled and experienced Senior IT Engineer to join our team. The successful candidate will provide technical support and assistance to our clients on-site and remotely. The Senior Engineer will manage and design network environments, handle firewall and switch configurations, maintain phone systems, manage storage area networks, and support virtualized environments. Additionally, the candidate should possess expertise in cloud infrastructure management, Microsoft 365 administration, and supporting collaboration platforms such as Zoom Rooms and Teams Rooms.
Key Responsibilities:
Travel to client sites regularly in MA and NH for technical support and assistance.
Provide remote support for clients.
Design, manage, and maintain diverse network environments.
Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto.
Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki.
Manage wireless networks using Meraki and Ubiquiti technologies.
Maintain and support phone systems, particularly 3CX and Avaya.
Manage and maintain storage area networks, focusing on HPE and EqualLogic.
Design, manage, and maintain VMware and Hyper-V environments.
Oversee the management and administration of cloud infrastructure, primarily Azure and AWS.
Manage and support Active Directory, both on-premises and Azure.
Assist in migrating clients from on-premises to cloud infrastructure.
Utilize PowerShell for automation and scripting tasks.
Provide expertise in Windows Server administration.
Deliver high-level support for Windows 10/11 environments.
Offer essential support for Mac and Linux systems.
Be familiar with Datto BCDR solutions.
Microsoft 365 Administration.
Support Zoom Rooms and Teams Rooms for collaboration purposes.
Perform other job duties assigned by management.
Working Conditions:
Working conditions include office work and fieldwork if required. Candidates must usually deal with multiple tasks and queries at once. The ability to manage a workload and handle multiple tasks would be the key. The candidate will work out of the office, and one day from home.
Knowledge, Skills, and Abilities:
Ability to travel to client sites regularly.
Proficiency in providing remote technical support.
Managed Services experience is preferred.
Strong problem-solving skills and the ability to think creatively to find solutions.
In-depth knowledge of managing and designing diverse network environments
Knowledge of Kaseya RMM/PSA for remote monitoring and management
Requirements
Networking, Firewall administration, Switching Protocols, Phone System, Virtual Enviornments, Meraki, Fortinet Firewalls, Palo Alto Firewall, Aruba, 3CX Phone System, Avaya, Microsoft Windows, VMware, Active Directory
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.