ServiceNow Project Manager
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Neotecra, Inc
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Job Details
Skills
- Project Implementation
- Project Lifecycle Management
- ServiceNow
Summary
Position Summary
We are seeking an experienced Project Manager (ServiceNow) to lead and oversee ServiceNow modernization, implementation, and enhancement initiatives. The ideal candidate will be responsible for managing the full project lifecycle, ensuring successful delivery within scope, timeline, and budget while aligning project outcomes with business objectives.
This role requires strong project management expertise, stakeholder engagement skills, and a solid understanding of the ServiceNow platform and its modules. The Project Manager will collaborate closely with business units, IT teams, vendors, and ServiceNow consultants to drive successful project execution and user adoption.
Key Responsibilities
Project Management
- Lead end-to-end ServiceNow implementation and modernization projects.
- Develop and maintain comprehensive project plans, schedules, timelines, and status reports.
- Coordinate resources, manage project risks, and ensure adherence to project milestones.
- Monitor project progress and ensure deliverables meet quality standards and organizational requirements.
- Facilitate project governance, issue resolution, and change management activities.
Stakeholder Management
- Collaborate with business stakeholders, IT teams, leadership, and external vendors to gather requirements and define project scope.
- Communicate project status, risks, issues, and recommendations to stakeholders and executive management.
- Build strong relationships across cross-functional teams to ensure successful project outcomes.
ServiceNow Oversight
- Support ServiceNow implementation, enhancement, and optimization initiatives.
- Ensure ServiceNow consultants and project teams adhere to established governance standards and best practices.
- Work closely with technical teams to support deployment, testing, training, and adoption activities.
- Maintain alignment between business requirements and ServiceNow platform capabilities.
Documentation & Reporting
- Prepare project plans, technical documentation, status reports, meeting minutes, and executive presentations.
- Develop and maintain project artifacts, including risk logs, issue trackers, and project dashboards.
- Support the creation of end-user documentation and training materials as needed.
Required Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
- 7–9 years of overall IT experience.
- Minimum 2 years of experience managing technology projects as a Project Manager.
- Strong understanding of project management methodologies and best practices.
- Experience managing enterprise-level technology implementation projects.
- Excellent verbal and written communication skills.
- Strong planning, scheduling, implementation, and evaluation skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Dice Id: 10109859
- Position Id: 8991503
- Posted 12 hours ago
Company Info
About Neotecra, Inc
Neotecra is a leading provider of staffing, consulting, and solutions in the disciplines of information technology, engineering, administrative, finance and accounting. We give our clients the power to address their challenges and gain a competitive edge in the global market.
Our client base includes a wide spectrum of companies ranging from small start up companies to Fortune 1000 industry leaders. We develop a strong relationship with our clients and are committed to provide the highest level of customer satisfaction.
Leadership
Neotecra was founded by an experienced group of professionals based in the U.S and India with diverse and wide ranging experience in the areas of finance, project management, software architecture & development and human resource management. The leadership group is small, tight-knit and focused on attaining client objectives.
Team
Our constantly expanding team consists of talented professionals with experience gained from developing and delivering client focused solutions. We have formed our team with deliberate care so that as a client, you get what you see. Our skills cover a variety of hardware, software and operating environments and are constantly upgraded to meet the latest challenges in technology. Our consultants embed a balanced combination of technical, analytical and communication skills. We lay great stress on ongoing professional development and utilize a number of tools to hone our skills.
Capabilities
Neotecra is committed to providing innovative software solutions to its clients and recognizes the importance of technology. Our seasoned software professionals have expertise in a wide range of technologies including:
- Cyber security
- Cloud
- Business Intelligence
- Data Analytics
- Mobile/ Web Development
- AI and Machine Learning
Services include on-site and off-site development, project consultancy, requirements gathering and system architecture. We undertake long-term projects on a contract basis with reputable clients. Our goal is to clearly understand our client's need and provide them with real and lasting solutions that meet and exceed their expectations.
Our Commitment
At Neotecra, we understand that delivering client-focused solutions involves not only development of the optimal solution using the most appropriate tools and technologies but also implementation of the solutions developed in the client environment. Given the fact that product and project life cycles are constantly growing shorter, we understand that setting and meeting aggressive implementation schedules is a must for realizing planned payoffs for projects. Further, maintaining the highest standards of quality is a prerequisite for avoiding time and cost overruns. We are committed to devote all resources towards meeting your targets. We spend considerable time in the planning and design stages and then provide appropriate resources to the engagement.
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