Network Operations Center Technician (NOC)

Overview

On Site
Depends on Experience
Full Time

Skills

BMC Remedy
NOC
Computer networking
Network operations
LAN
WAN

Job Details

Summit Technologies, Inc. has a full time opening for a Network Operations Center Technician (NOC). NOC personnel are responsible for maintaining 24/7 network connectivity across the world. This is an excellent entry level opportunity in Networking or Cybersecurity for a motivated individual. You will work 12 hour shifts onsite at Fort Gregg-Adams, VA.

Duties and Responsibilities:

  • Utilize programs such as Remedy, NetCool, Splunk, Solar Winds and ISE.
  • Respond, document, escalate and work events through resolution.
  • Troubleshoot wireless, WAN, LAN, and user Desktop issues.
  • Resolve technical problems and answer queries by telephone or self-service tickets.

Required Experience & Skills:

  • Experience identifying network, PC or application problems.
  • Practical experience using a ticket tracking system such as Remedy.
  • Knowledge of LAN and WAN networks.
  • Must have the ability to articulate instructions well over the phone, be patient and customer oriented.
  • Ability to multi-task.
  • Strong interpersonal and communication skills (verbal and written).

Certifications:

  • IAT Level II certification (preferably CompTIA Security+)
  • Cisco CCNA (required within 6 months of hire)

Security Clearance:

  • All candidates for consideration must be eligible to obtain a Public Trust Clearance.

Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.