Discovery/SACM Architect (ServiceNow Cloud Discovery)

Overview

Hybrid
$50 - $80
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Analytical Skill
Cloud Computing
Collaboration
Communication
Documentation
Good Clinical Practice
Google Cloud Platform
IT Service Management
ITIL
JavaScript
Linux
Mapping
Microsoft Azure
Microsoft Windows
Portfolio Management
Regular Expression
Research
SPM
Scripting
ServiceNow
Windows PowerShell
Workflow
Bash

Job Details

Role Overview:
We are seeking a highly skilled Discovery/SACM Architect specialized in ServiceNow SPM and Cloud Discovery to join our team. The ideal candidate will develop, troubleshoot, and optimize Discovery patterns across Windows, Linux, and Cloud environments (Azure, Google Cloud Platform).

Responsibilities:

  • Research, troubleshoot, and resolve ServiceNow Discovery pattern issues within SPM scope.
  • Develop and optimize Discovery patterns to support Service Portfolio Management.
  • Handle incidents related to Discovery workflows and ensured timely resolution.
  • Collaborate with cross-functional teams for accurate Service Mapping and Discovery.
  • Maintain detailed documentation of Discovery processes and improvements.
  • Stay current with ServiceNow best practices and new Discovery features.

Requirements:

  • Proven experience in ServiceNow Discovery Pattern Development within SPM.
  • Expertise in Windows and Linux environments.
  • Proficiency in Regex (Regular Expressions).
  • Knowledge of Cloud platforms Google Cloud Platform and Azure.
  • Active ServiceNow CSA and CAD certifications.
  • Excellent troubleshooting, analytical, and communication skills.

Preferred:

  • Experience with Service Mapping, SPM, and ITSM/ITIL frameworks.
  • Scripting skills JavaScript, PowerShell, Bash.
  • Experience with hybrid cloud integrations.
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