Digital Product Manager


Full Time

    Job Description

    Title: Digital Product Manager
    Location: Katy, TX
    Work Requirements: , Holders or Authorized to Work in the US

    Qualified candidates please submit your resume to Erica Shackleton at

    Job Description:

    • Deliver sales and profitability for client's online platform
    • Create and manage a product roadmap, deep understanding of customers' needs, the product, and the competitive landscape
    • Champion relationships with key leaders and stakeholders to promote collaboration and enterprise wide alignment
    • Define and benchmark KPIs for business case development and prioritization
    • Collaborate with other product managers to enhance interdependent platform components
    • Develop and manage roadmap, balancing quick wins and platform investments for maximum impact in the least amount of time
    • Continuously monitor and report on KPIs for opportunities to innovate and improve
    • Partner with other PDMs and cross functional teams to maximize revenue and customer experience opportunities
    • With an in-depth understanding of what makes a user experience good or bad, partner with UX Team to ideate and deliver a better site experience for our customers, submit ideas and regularly participate in A/B test conversations
    • Ensure successful tests are translated into new site features and launched for our customers
    • Act as new business opportunity evangelist for enhancing the multi-device user experience
    • Lead by being at the forefront of identifying impacts and capabilities offered with new mobile operating system/platform releases
    • Evaluate new solution offerings, vendor evaluation matrix, and selection
    • Write user stories, maintain a prioritized backlog to support the roadmaps and business objectives
    • Ensure continuous delivery of value add features for our customers, working with delivery partners to define the when
    • Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
    • Perform pre/post launch analysis to measure and report on product performance metrics
    • Be proactive and utilize critical thinking to make the right decisions for our customers and business
    • Be a team player and support your team members
    • Develop a thorough understanding of Academy's policies, procedures and safety rules
    • Duties may change; team member may be required to perform other duties as assigned
    • Must be entrepreneurial
    • Has the ability to identify important KPIs without instruction and champion new ideas leveraging insights and metrics; has the confidence and knowledge to successfully own the product and deliver results
    • Passion for user-centric design; commitment to research, competitive analysis, user/stakeholder reviews, analytics and un-biased recommendations in a highly collaborative environment; must be able to align cross functional teams around best practices without assistance
    • Lead effectively; guide and facilitate team to push things forward, inspire others to think bigger, and understand group dynamics to get desired results without negatively impacting relationships
    • Assist in developing other Product Managers and team members on how to deliver effective results within their team oversight
    • Excellent communication skills; effective at presenting, pitching, and influencing outcomes that move the business forward;
    • Ability to develop effective relationships and partnerships with internal/external business partners at all levels of the organization
    • Strong project management skills with ability to multi-task and prioritize objectives
    • Deep technical understanding with the ability to communicate effectively with engineers and understand technical tradeoffs
    • Ability to prioritize technical features into the overall roadmap without any assistance; ability to effectively communicate prioritization logic to all stakeholders
    • Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
    • Ability to resolve Production issues while prioritizing resolution (immediate Production updates, short-term fixes, and long-term fixes) without assistance and communicate to Stakeholders
    • Know how to execute; ability to stay focused and motivate others to execute as efficiently as possible; ability to decide when holding a date will lead to a quality failure of the initiative and communicate to stakeholders
    • Have a background in many fields and can relate cross functionally between design, engineering, and marketing
    • Experience in JIRA or similar tools preferred but not required
    • Experience with Agile methodology and principles.
    • 4-8+ years Digital Product Management experience, preferably in Omnichannel, eCommerce, or Digital
    • 4-8+ years of Product Development experience for a consumer facing website or digital product, preferably Omnichannel or eCommerce, with a proven track record of successfully launching new product features
    • Bachelor's degree in relevant field of study or equivalent years of related work experience required