Job Description
Title: Digital Product Manager
Location: Katy, TX
Work Requirements: , Holders or Authorized to Work in the US
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Location: Katy, TX
Work Requirements: , Holders or Authorized to Work in the US
Qualified candidates please submit your resume to Erica Shackleton at
Job Description:
- Deliver sales and profitability for client's online platform
- Create and manage a product roadmap, deep understanding of customers' needs, the product, and the competitive landscape
- Champion relationships with key leaders and stakeholders to promote collaboration and enterprise wide alignment
- Define and benchmark KPIs for business case development and prioritization
- Collaborate with other product managers to enhance interdependent platform components
- Develop and manage roadmap, balancing quick wins and platform investments for maximum impact in the least amount of time
- Continuously monitor and report on KPIs for opportunities to innovate and improve
- Partner with other PDMs and cross functional teams to maximize revenue and customer experience opportunities
- With an in-depth understanding of what makes a user experience good or bad, partner with UX Team to ideate and deliver a better site experience for our customers, submit ideas and regularly participate in A/B test conversations
- Ensure successful tests are translated into new site features and launched for our customers
- Act as new business opportunity evangelist for enhancing the multi-device user experience
- Lead by being at the forefront of identifying impacts and capabilities offered with new mobile operating system/platform releases
- Evaluate new solution offerings, vendor evaluation matrix, and selection
- Write user stories, maintain a prioritized backlog to support the roadmaps and business objectives
- Ensure continuous delivery of value add features for our customers, working with delivery partners to define the when
- Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
- Perform pre/post launch analysis to measure and report on product performance metrics
- Be proactive and utilize critical thinking to make the right decisions for our customers and business
- Be a team player and support your team members
- Develop a thorough understanding of Academy's policies, procedures and safety rules
- Duties may change; team member may be required to perform other duties as assigned
- Must be entrepreneurial
- Has the ability to identify important KPIs without instruction and champion new ideas leveraging insights and metrics; has the confidence and knowledge to successfully own the product and deliver results
- Passion for user-centric design; commitment to research, competitive analysis, user/stakeholder reviews, analytics and un-biased recommendations in a highly collaborative environment; must be able to align cross functional teams around best practices without assistance
- Lead effectively; guide and facilitate team to push things forward, inspire others to think bigger, and understand group dynamics to get desired results without negatively impacting relationships
- Assist in developing other Product Managers and team members on how to deliver effective results within their team oversight
- Excellent communication skills; effective at presenting, pitching, and influencing outcomes that move the business forward;
- Ability to develop effective relationships and partnerships with internal/external business partners at all levels of the organization
- Strong project management skills with ability to multi-task and prioritize objectives
- Deep technical understanding with the ability to communicate effectively with engineers and understand technical tradeoffs
- Ability to prioritize technical features into the overall roadmap without any assistance; ability to effectively communicate prioritization logic to all stakeholders
- Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
- Ability to resolve Production issues while prioritizing resolution (immediate Production updates, short-term fixes, and long-term fixes) without assistance and communicate to Stakeholders
- Know how to execute; ability to stay focused and motivate others to execute as efficiently as possible; ability to decide when holding a date will lead to a quality failure of the initiative and communicate to stakeholders
- Have a background in many fields and can relate cross functionally between design, engineering, and marketing
- Experience in JIRA or similar tools preferred but not required
- Experience with Agile methodology and principles.
- 4-8+ years Digital Product Management experience, preferably in Omnichannel, eCommerce, or Digital
- 4-8+ years of Product Development experience for a consumer facing website or digital product, preferably Omnichannel or eCommerce, with a proven track record of successfully launching new product features
- Bachelor's degree in relevant field of study or equivalent years of related work experience required
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