Overview
On Site
USD 78.00 - 88.00 per hour
Full Time
Skills
LOS
Prototyping
Change Management
Use Cases
Risk Management
Service Delivery
Groovy
SaaS
Slack
Workflow
Scrum
Kanban
IT Service Management
ITIL
Communication
English
Presentations
Microsoft Excel
Writing
Documentation
Analytics
Atlassian
Portfolio Management
Capacity Management
Project Management
Agile
SAFE
Configuration Management
Service Management
Scripting
Java
JavaScript
Python
Management
JIRA
Cloud Computing
Computer Science
Privacy
Marketing
Job Details
Location: Los Angeles, CA
Salary: $78.00 USD Hourly - $88.00 USD Hourly
Description: Our client is currently seeking a Application Engineer III
Responsibilities:
Intake requests for new work systems, meet with stakeholders to understand their requirements
Iterate on work systems prototypes, gathering and integrating feedback from stakeholders
Deploy work systems from our sandbox to our production environment, performing various Change Management activities
Review, adjust and carry out modifications requested by users for the transformation of their existing work systems
Design, build and advocate for the adoption of reusable and scalable solutions for specific use cases such as Service Management, Project Management, Portfolio Management, Risk Management, etc...
Identify and pursue opportunities to reduce technical debt accumulated on the platform
Participate in the evolution of our internal Service Delivery processes for designing, building and delivering work systems to teams at Riot
Manage and review the work that needs to be completed by 3rd party vendors
Configure integrations and security, solve access and permissions issues
Author and maintain operational process documentation, runbooks, technical designs and shared standards
Required Qualifications:
6-8 years experience with Jira Cloud
2+ years experience with Jira Service Management Cloud
4+ years experience with Groovy scripting with Jira (ScriptRunner)
Experience working in a Jira Cloud Platform environment with close to 6,000 users, over a million issues, 550 projects and 800 custom fields.
Experience building work systems on the Jira Cloud Platform at the scale of large initiatives composed of several teams, encompassing hundreds of users.
Advanced proficiency with Atlassian Jira Cloud Software and its most popular add-ons (Advanced Planning, Automation, eazyBI, ScriptRunner, Structure, Custom Charts)
Advanced proficiency integrating the Jira Platform with Slack for custom multi-platform workflows
Experience participating in large multi-person technical efforts, including hybrid teams composed of full-time employees and 3rd party vendors
Proficiency in Agile methodologies and frameworks such as Scrum and Kanban
Proficiency in IT Service Management frameworks such as ITIL 4
Excellent remote working skills: you thrive in a hybrid work environment and are very comfortable with asynchronous communication, providing timely and relevant updates on your progress and blockers as they arise.
Excellent English language skills: you are comfortable presenting to large audiences and excel at writing in-depth application how-tos, documenting processes, and producing user-facing documentation
Desired Qualifications:
Experience operating a multi-site Jira Cloud Platform environment
Experience with Jira Product Discovery
Experience with Jira Align
Proficiency with Atlassian Access (Atlassian Guard)
Proficiency with Atlassian Analytics
Experience with Atlassian Intelligence and Atlassian Assist
Experience with Atlassian Compass
Experience in Portfolio Management, Capacity Management and Project Management
Experience in Agile frameworks such as SAFe and LeSS (or equivalent)
Proficiency with Asset and configuration management in Jira Service Management
Proficiency in other programming and scripting languages such as Java, JavaScript or Python
Completed the ACP-120 Jira Administration for Cloud Certification
Completed the ACP-420 Managing Jira Service Projects for Cloud Certification
Bachelor's degree in Computer Science or equivalent work experience
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $78.00 USD Hourly - $88.00 USD Hourly
Description: Our client is currently seeking a Application Engineer III
Responsibilities:
Intake requests for new work systems, meet with stakeholders to understand their requirements
Iterate on work systems prototypes, gathering and integrating feedback from stakeholders
Deploy work systems from our sandbox to our production environment, performing various Change Management activities
Review, adjust and carry out modifications requested by users for the transformation of their existing work systems
Design, build and advocate for the adoption of reusable and scalable solutions for specific use cases such as Service Management, Project Management, Portfolio Management, Risk Management, etc...
Identify and pursue opportunities to reduce technical debt accumulated on the platform
Participate in the evolution of our internal Service Delivery processes for designing, building and delivering work systems to teams at Riot
Manage and review the work that needs to be completed by 3rd party vendors
Configure integrations and security, solve access and permissions issues
Author and maintain operational process documentation, runbooks, technical designs and shared standards
Required Qualifications:
6-8 years experience with Jira Cloud
2+ years experience with Jira Service Management Cloud
4+ years experience with Groovy scripting with Jira (ScriptRunner)
Experience working in a Jira Cloud Platform environment with close to 6,000 users, over a million issues, 550 projects and 800 custom fields.
Experience building work systems on the Jira Cloud Platform at the scale of large initiatives composed of several teams, encompassing hundreds of users.
Advanced proficiency with Atlassian Jira Cloud Software and its most popular add-ons (Advanced Planning, Automation, eazyBI, ScriptRunner, Structure, Custom Charts)
Advanced proficiency integrating the Jira Platform with Slack for custom multi-platform workflows
Experience participating in large multi-person technical efforts, including hybrid teams composed of full-time employees and 3rd party vendors
Proficiency in Agile methodologies and frameworks such as Scrum and Kanban
Proficiency in IT Service Management frameworks such as ITIL 4
Excellent remote working skills: you thrive in a hybrid work environment and are very comfortable with asynchronous communication, providing timely and relevant updates on your progress and blockers as they arise.
Excellent English language skills: you are comfortable presenting to large audiences and excel at writing in-depth application how-tos, documenting processes, and producing user-facing documentation
Desired Qualifications:
Experience operating a multi-site Jira Cloud Platform environment
Experience with Jira Product Discovery
Experience with Jira Align
Proficiency with Atlassian Access (Atlassian Guard)
Proficiency with Atlassian Analytics
Experience with Atlassian Intelligence and Atlassian Assist
Experience with Atlassian Compass
Experience in Portfolio Management, Capacity Management and Project Management
Experience in Agile frameworks such as SAFe and LeSS (or equivalent)
Proficiency with Asset and configuration management in Jira Service Management
Proficiency in other programming and scripting languages such as Java, JavaScript or Python
Completed the ACP-120 Jira Administration for Cloud Certification
Completed the ACP-420 Managing Jira Service Projects for Cloud Certification
Bachelor's degree in Computer Science or equivalent work experience
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.