Senior ServiceNOW Developer

Overview

On Site
$55 - $65
Contract - W2
Contract - 6 Month(s)

Skills

ITIL
ServiceNow
IT Service Management
SQL
RDBMS
HTML5
Cascading Style Sheets
AngularJS
Shell Scripting
TCP/IP

Job Details

Role: Senior ServiceNOW Developer

Location: New York, NY

Work Mode: Onsite

Employment Type: Contract

Interview Mode: Video or In Person

Job Description

Required Qualifications

  • 5+ years of experience working in a waterfall and agile development.
  • 5+ years of experience with ServiceNow ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal modules.
  • Ability to work individually or with a team.
  • CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications.
  • Experience supporting the customization, administration, and configuration of the ServiceNow tool.
  • Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio).
  • Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
  • Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
  • Experience with Automated testing Framework and Guided Tour Designer.
  • Protocol: TCP/IP, Ethernet, FTP, SSH, T1, Firewalls.
  • Experienced with databases from SQL to NoSQL databases tools.
  • Experience with Vancouver release.
  • Experience with BACCM.
  • Hands on experience building and using APIs in the ServiceNow platform.
  • Experience with RDBMS tools, data modeling, and CSDM.
  • Experience with CMDB, Discovery, Orchestration, Service Mapping tools in ServiceNow platform.
  • Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics.
  • Prior experience with integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
  • Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
  • Work with external non-full-time staff and manage their time accordingly and maintain good working relationship.
  • Strong communications skills and the ability to explain complex concepts in plain language.
  • Experience working in a large government agency
  • Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), SolarWinds Server & Application Monitor, Dynatrace or Device42
  • Working knowledge of ITIL Foundations concepts
  • ITIL v3 Foundation Certification
  • Understanding of SDLC and Agile development

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