Digital Product Manager

Our client is on a mission to radically simplify our store experience, delighting both our store teams and customers. As a Product Manager on the Back Office team, you will be tasked to maximize store profitability through hyper local assortment recommendations and inventory life cycle management. Product managers will define product strategy, develop, launch, and enhance products and services that drive our business forward. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual, self-starter with a passion for user experience and building impactful and meaningful experiences.

Responsibilities:

Strategy & Planning:

• Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners.
• Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction

Delivery & Execution:

• Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing
• Creates, prioritizes and accepts user stories; incorporates them into release planning
• Makes product decisions that drive value on a daily basis.
• Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Leads and mentors the team in standups, iteration planning sessions, product demos, and retrospectives.
• Condenses complex technical concepts into non-technical language for stakeholders

Why choose:

• Because we are disruptors. We are makers. We are innovators. We are here to make a lasting change, and that change starts with you.
• Develop a deep understanding and empathy for our stores and use this knowledge to identify and solve problems
• Conduct, and analyze feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure we're designing the correct solutions.
• Partner with software engineers to ensure products and releases are launched correctly and on schedule.
• Make creative recommendations to expand product base and vision and suggest ways to track product use and impact on end users.
• Produce and review product requirements documents, wireframes, prototypes and write specifications for new features and changes.
• Develop learning plan and measure feature success.
• Strong communication skills and emotional intelligence.
• A doer who builds trust within teams and creates excitement about the challenges we plan to tackle.

Qualifications:

Basic Qualifications:

• 4+ years of experience in digital/agile product management
• 3+ years of experience in the retail space particularly working on store facing retail systems
• Proven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing and analytics software.
• Significant experience working with design and engineering - managed full stack teams
• Strong Analytical skills

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree

Salary/ Rate: $50/hour (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 27 years, PTP has operated as a premier Information Technology (IT) staffing, consulting, and recruiting firm built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to helping every client make the best hiring decisions possible.

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools including our proprietary platform Pete & Gabi Rebecca to support parts of the interview process. These tools help us:

• transcribe interviews,
• summarize candidate responses,
• generate job-related insights
• streamline communication and scheduling.

Please note that

• AI does NOT make hiring decisions.
• All decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits.
• It is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

For certain positions, you may participate in:

• a technical interview
• a coding challenge
• a case study
• a client-specific assessment.

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate s profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate

At PTP, every candidate has the right to:

• Request a non-AI interview path
• Ask how your data is being used
• Request access to transcripts or interview recordings
• Request deletion of your AI-recorded interview
• Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience

Our Commitment:

For more than 27 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We re committed to a hiring process that is:

• transparent
• compliant
• equitable
• powered by innovative technology that enhances not replaces human judgment.

Welcome to the future of hiring at Peterson Technology Partners.

We re excited to learn more about you

Equal Employment Opportunity

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.