-\tConcord Infrastructure Analyst (Network)

Full Time

    Job Description

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

    Job Description:

    Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over $1 billion to create a new state-of-the-art manufacturing site, in Concord, North Carolina. The brand-new facility will utilize the latest technology to increase the company's manufacturing capacity in parenteral (injectable) medications, device assembly and packaging operations. This is an exciting once-in-a-lifetime opportunity to help build and operate a new site. The Lilly Concord site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment. This is an opportunity you don't want to miss!

    Organization Overview:

    Manufacturing and Quality Information and Digital Services (MQ IDS) supports manufacturing operational excellence and productivity efforts through utilization of information and technology. MQ IDS strives to enable the making of medicine "with safety first and quality always"


    The IDS Manufacturing Infrastructure Analyst provides support for Concord operations, laboratory, process and building automation equipment installation, end user support, and special project custom applications. Additionally, this role provides support for infrastructure systems (workstations, servers, printers, platform applications, operating systems and/or specialized applications such as video recording, cameras, access control, etc.).

    Key Objectives/Deliverables:

    The Manufacturing Infrastructure Analyst (Network) role will have two primary responsibilities:

    To partner with the Concord Site IDS leader and other functions, locally and globally, to review, profile and support changes or maintenance to the network at the site and to lead the Life cycle management of the network.

    In this capacity, the Manufacturing Infrastructure Analyst (Network) will:
    • Perform and/or work with the global network team to analyze new technical and business requirements for the network design
    • Coordinate with vendors regarding requirements, additional hardware requirements and costs
    • Maintain network hardware, software and any additional component
    • Provide qualified network platforms
    • Train end user(s) on the different options for connecting to the network and the cybersecurity requirements
    • Troubleshooting problems on networks and telecom equipment.
    • Consultant for questions regarding infrastructure, compatibility and configuration issues
    • Provide strategy for immediate and future upgrades of hardware and software for the network
    • Ensure connectivity for manufacturing, administration and laboratories activities at the site.
    • Providing supporting documentation for validation and testing of upgrades
    • Assist with validation of new and existing systems by providing technical design information to assure GMP data integrity
    • Participates and/or represents department in cross-functional or departmental teams, as requested

    Basic Requirements:
    • BS in Information Technology, Chemistry, Pharmacy, Science, Engineering, or related field.
    • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

    Additional Preferences:
    • Strong manufacturing site experience
    • Strong problem-solving, analytical, & process improvement skills
    • Good communication skills (written/oral)
    • Network Connectivity and telecom configuration
    • Organization skills
    • Self-management
    • Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals.
    • Knowledgeable of Parenteral Products manufacturing
    • Working knowledge of Life Cycle management, Business Process Model, S95 model, LSEF, and other IDS processes

    Other Information:
    • Occasional travel may be required.

    The job specification is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job specification. As always, you should consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

    Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

    Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

    Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

    As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).