Senior Manager, IT Vendor Management

Depends on Experience

Full Time

  • Work from home


Vendor ManagementMonitoringTrackingReportingAgile

Job Description

Senior Manager, IT Vendor Management

Salary: Open

Location: Hybrid role in either location

Miramar, FL / Dallas, TX



  • Bachelor’s degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)
  • 7+ years related experience in technology management, customer relationship management and staff management
  • Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices
  • Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process
  • Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution



  • Coordinates priorities between the IT department and user departments
  • Oversees technical team in collaboration with vendor and other support teams for problem resolution
  • Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships
  • Ability to lead a team environment with Agile delivery values