Technical Support Technician(Must have SharePoint experience)

Our client in the Utility industry is currently looking for a Technical Support Technician in Irvine, CA. This role will provide basic user support such as password resets, VPN inquiries, migrating to OneDrive, and MS Teams navigation.

Job title: Technical Support Technician
Location: Irvine, California
Employment type: 6-12 months contract
Work setup: On-site

Responsibilities:
He/she will provide technical support and assistance over the phone
Resolving VPN issues
Password Resetting
Doing Migration to OneDrive
Providing Technical Support through phone calls
Experienced managing tickets
Experienced in the office suite
Experienced in printing, unlocking accounts, and word processing
Must have good customer service skills

Requirements:
At least 2 years of experience as Helpdesk support or more than 1 year A + certification

Sharepoint, OneDrive, MS Teams