IT Support Specialist

Overview

On Site
60k - 70k
Full Time

Skills

Physical layer
Technical Support
Law
Legal
Customer service
Active Directory
Microsoft Windows
Computer hardware
Printing
Mobile devices
Remote access
Productivity
Microsoft Office
Adobe
Microsoft Azure
Network Support
Health insurance
SAP BASIS

Job Details

An injury law firm is looking to bring on a IT Support Specialist to join their team on a full time basis. They are looking for a Support Desk Tech/IT Specialist having prior experience in an IT support position, a plus if you are coming out of a law firm, working with Windows 10/11, O365/M365, remote access, Active Directory, Azure and overall network support and troubleshooting experience. As well as experience providing deskside and executive level white glove support.

This is a full-time position with four days onsite Monday - Thursday, and one day remote - Friday, in their North Dallas office. Required Skills & Experience
  • Previous experience in an IT Support position - L1/2 Technical Support and a plus if you have experience coming from a law firm/legal entity.
  • Must have a proven customer service background.
  • Extensive knowledge of Microsoft Active Directory, Windows 10/11, PC and Mac hardware, printing, peripherals, mobile devices, remote access, virmalware removal, and productivity applications (Office 365, Adobe, Zoom, etc.)
  • Azure
  • Network support and troubleshooting
  • Deskside in person support for users
  • Executive level/White glove support
  • Excellent intrapersonal skills and the ability to work one a team in a fast paced environment.
  • Ability to handle multiple tasks while also being flexible to adapt to the needs of the firm and meet deadlines.
The Offer
  • Salary + Benefits
You will receive the following benefits:
  • Medical Insurance
  • Dental Benefits
  • Vision Benefits
  • Paid Time Off (PTO)
  • 401(k) {including match- if applicable}

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Motion Recruitment Partners, LLC