Job Description: System Engineer (Mattermost, Linux/ Unix, MySQL) Location: Charlotte, NC/ Richmond, VA/ Atlanta, GA
Duration: 12 months
A Systems Engineer is needed to improve upon design, development and implementation of an existing Matter most persistent chat service. Escalation of support requests, incident management and lifecycle management are additional responsibilities which assist operational partners in supporting the user base. A candidate will need to perform as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor.
As the principal engineer, expertise and experience in Unix/Linux, MySQL and on premise Matter most persistent chat is mandatory.
As the engineer, relationships with the Product Managers, Enterprise DBAs, Operations team, and the vendors will develop and be critical to success.
Liaison with Operations, Product Management, Engineering, Architecture, Vendors and other Enterprise Technology groups to engineer through the product lifecycle, including all fixes, features and enhancements.
Align the solutions with bank standards, policies, regulations and architecture.
Deployment and management of lower-level environments.
Knowledge sharing through documentation, interactive presentations and consulting.
Design and guide product testing for releases and business continuity periodic test cycles.
Routine participation in status meetings with Product Managers and Operations.
Represent as needed for all technical expertise involving the persistent chat services.
Engage in project for future and strategic chat services to bridge knowledge and provide direction to the Matter most user base when transition or migration is required.
3+ years experience of Enterprise Level Engineering (preferably within financial or other regulated institutions) [Must Have]
3+ years experience with Mattermost, Linux/Unix and MySQL [Must Have]