Network support specialist/IT analyst/ Jr. Incident manager

Overview

Remote
Hybrid
$20 - $30
Contract - Independent
Unable to Provide Sponsorship

Skills

IT Analyst/Netwoek support Analyst

Job Details

Night shift. Urgent need.

Network Support Specialist
Under the direction of the operations manager, Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management, device monitoring, network troubleshooting, application support, and upgrade project implementation and deployment.
Monitoring and support of the store WAN infrastructure ( stores, domestic and international offices)
Function as a Jr. Incident Manager in support of high-priority incidents
Monitoring and support for store and corporate office network hardware (Domestically and Internationally)
Monitoring and support of core applications
Monitoring and support of the wireless network, SAN and VOIP systems
Monitoring and incident management of Data Centers, Labs, Storage Facilities, and Disaster Recovery Facilities
Preferred 4 Year degree in an IT related field
Experience with Windows OS
Familiarity with Linux based systems and hardware
Must be able to communicate effectively with highly technical associates and executives
Knowledge of mainframe operations (MVS) and/or Oracle Batch processes a plus

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