CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
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Roles/Responsibilities:
The Texas Health and Human Services Commission Information Technology Division is seeking a Business Analyst 2 to provide business and systems analysis in support of the retirement of the Client Assignment and Registration (CARE) system and migration of legacy components to future applications. This role requires a highly skilled communicator to serve as a project-focused technical business analyst translating complex business processes, screens, and data flows into clear, testable, traceable, and technically actionable requirements, building business process flow diagrams and visuals.
This position will support the transition of CARE functions from a legacy mainframe environment into modern, modular, Medicaid Enterprise System-aligned solutions. The CARE Program of IT projects includes several concurrent, coordinated workstreams. This position will focus on ensuring a smooth migration of CARE-related business, data, reporting, and integration capabilities from the current location to future locations.
The selected candidate must be able to work across business, application, data, reporting, infrastructure, security, and project delivery teams to document current-state business and technical processes, translate business to technical needs, map business and technical dependencies, identify gaps, and work with stakeholders to define future-state business and technical requirements that support continuity of Medicaid operations.
Role Purpose
- The purpose of this role is to provide high-caliber business analysis and technical integration support for the CARE Program to:
- Elicit, document, validate, and manage requirements; facilitate collaboration to synthesize information and ensure full coverage.
- Build traceability from stakeholder needs to system requirements; challenge gaps and validate assumptions for accuracy.
- Facilitate discovery and analysis of CARE functions; synthesize findings and deliver decision-ready analysis.
- Act as a bridge between teams, validate assumptions, and proactively address gaps.
- Ensure CARE retirement covers all critical dependencies through cross-functional reviews and actionable recommendations.
Mandatory Skills:
- 8 years- Business analysis experience reviewing, analyzing, and evaluating business systems and user needs.
- 8 years- Experience eliciting, documenting, validating, and managing business, functional, technical, data, reporting, and interface requirements.
- 8 years- Experience developing requirements traceability from business needs through design, development, testing, implementation, and operational readiness.
- 8 years- Experience conducting current-state and future-state process analysis, gap analysis, impact analysis, and dependency analysis.
- 8 years- Experience documenting use cases, user stories, acceptance criteria, business rules, process flows, and requirements specifications.
- 8 years- Experience working across business, application, data, infrastructure, security, and vendor teams.
- 8 years- Experience supporting complex IT projects with multiple stakeholders, dependencies, risks, and decision points.
- 8 years- Strong written and verbal communication skills, including executive-ready summaries and technical documentation.
- 8 years- Experience analyzing data flows, interfaces, reports, source-to-target mappings, or system integration dependencies.
Desirable Skills:
- 4 years- Experience supporting legacy system modernization, mainframe retirement, system replacement, or enterprise transformation.
- 3 years- Experience with Medicaid, health and human services, claims, eligibility, provider, waiver, behavioral health, IDD, State Supported Living Centers, or related public-sector spaces.
- 3 years- Experience with application development or infrastructure deployment projects.
- 2 years- Experience with APIs, batch interfaces, data warehouses, reporting modernization, or modular system design.
- 2 years- Experience with Texas Project Delivery Framework, DIR, state government IT governance, or public-sector procurements.
- 1 years- Certification such as CBAP, PMI-PBA, PMP, Agile, Scrum, SAFe, or related credential