Service Now Architect

$85 - $90

Contract: W2, 6 Month(s)

  • Work from home
  • No Travel Required


  • ITSM
  • ITOM
  • GRC
  • Discovery
  • Governance
  • Asset Management
  • Change Management
  • ITIL
  • Release Management
  • ServiceNow

Job Description

Title: Service Now Architect Location: McLean, VA (Hybrid - Tuesday through Thursday) Duration: 3 Months (Contract to Hire)
Must Haves:
Minimum of 8 years of Service Now Architecture experience, Expectation is SME level of experience with ServiceNow and modules. Ideal candidates will come from a development background. Must have hands on experience presenting solutions to executive level leadership teams.
Job Description:

  • ServiceNow Certified Application Developer (CAD), ServiceNow Certified Systems Administrator or ServiceNow Certified Implementation Specialist.
  • Strong knowledge and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, Discovery, Asset Management, Security vulnerabilities, and Release Management.
  • Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
  • Demonstrated ability to work collaboratively with cross-functional teams to deliver successful projects.
  • Excellent problem-solving skills and ability to think critically.
  • Strong written and verbal communication skills.
  • Strong organizational skills with the ability to multitask and manage multiple priorities.
  • Ability to work independently with minimal supervision.
  • Familiarity with ITIL and ITSM frameworks.


  • Design and implement the ServiceNow platform to meet the needs of IT Service Management.
    Provide architectural solution design and work closely with the development team.
  • Assist in the maintenance and upgrades of existing ServiceNow platform.
  • Participate in design reviews and recommend improvements.
  • Design workflows, integrations with other tools, and customizations to meet business requirements.
  • Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements.
  • Provide support in all phases of development and ensure to deliver high-quality products.
  • Provide training and mentor other team members when required.
    Analyze and troubleshoot application issues in a timely fashion.
  • Develop the most effective technical solutions to meet business requirements.
  • Work with other team members in planning, prioritizing and executing assigned tasks within deadlines.
  • Assist in risk assessment and mitigation activities.
  • Attend team meetings to communicate project status and discuss new ideas and any issues.
  • Recommend new technologies to ensure quality and productivity.
  • Assist in technical audits and make sure to implement audit recommendations.
    Make business presentations and solutions to senior leadership team.
  • Protect the organization by keeping information confidential and safe.
  • Provide information and reporting by collecting, analyzing, and summarizing development and service issues.