Business Analyst

Duration: FTE

Location: PA-Philadelphia, Hybrid 3-4 days onsite

Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew project management associates help control the scope, schedule, and cost of projects, while building skills to grow into roles as project and program managers.

Responsibilities:

Core Financial and Billing

Analyze and document billing, invoicing, discounting, credit, refund, and revenue workflows across business products (Ethernet, Voice, Managed Services, etc.)

Translate complex finance and accounting needs into clear business requirements, user stories, and process flows

Understand end-to-end flows: quote ? order ? provisioning ? billing ? revenue ? GL impacts

Evaluate impacts of changes on financial statements, journals, and reconciliation processes

BA Delivery

Facilitate requirements sessions with Finance, Billing Ops, Revenue Ops, and Accounting SMEs

Document current-state and future-state processes with clarity and precision

Act as Business Owner during solutioning and grooming cycle, ultimately being responsible for accepting user stories

Create detailed documentation, including functional requirements and support an end user content creation that maybe needed

Autonomy and Stakeholder Engagement

Manage up to overloaded team leads; drive conversations without waiting for direction

Proactively anticipate gaps, raise questions, and recommend solutions

Take full ownership of assigned workstreams once ramped up

Communicate effectively across technical teams, functional stakeholders, and leadership

Qualifications:

5+ years as a Business Analyst, Finance Analyst, or Billing Analyst

Strong background in finance or billing - this is more important than telecom experience

Hands-on experience with:

Billing system enhancements

Revenue operations

Accounting/journal entries

Financial reconciliation

Requirements writing

Process analysis

Experience writing business requirements for how financial processes should operate, not just documenting what exists

Proven ability to run independently once ramped up

Excellent communication: assertive, structured, and able to work with overwhelmed stakeholders

The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at