Cloud Software Engineer III


On Site
Full Time


Cloud architecture
Solution delivery
Design patterns
Enterprise architecture
Functional requirements
White-box testing
Automated testing
Issue resolution
Regulatory Compliance
ISO 9000
Change management
Technical writing
Root cause analysis
Continuous integration
Continuous delivery
Apache Maven
Software development
Application development
Problem solving
BMC Remedy
Apache JMeter
Software deployment
Secure Shell
Payment card industry
Cloud computing
Amazon Web Services
Google Cloud
Computer science
Computer engineering
Managed services
Value engineering
Effective communication

Job Details


We are looking for smart, committed, and technology driven Platform Engineering talent that will drive the way Citizens Bank implements, deploys, supports and operates digital platform for consumer banking. The focus is on enabling engineering teams with guidance and tools to deliver frequent, high quality and reliable components as part of our digital platform. This role would also help strategize the evolution to a continuous delivery world. This person would partner closely with a rotating group of platform developers on security, automation, observability and cloud architecture/technology. They will work closely with Security, Infrastructure, Risk, Middleware, Application Teams, and other areas of the company to ensure continuous delivery and DevOps are influenced throughout the value chain.

Primary responsibilities include:

Platform Software Delivery
Design and implement business critical cloud based Platform solutions with automation-first mindset, observability, container design patterns and best of breed cloud tools and architecture practices
Collaboratively solves business and technology problems in partnershp with key stakeholders from Digital Platform team, security, enterprise architecture and product owners
Contribute to container, microservices application code base and architecture with a focus on optimization for performance, reliability, scalability, security, observability and cost
Develop and implement solutions for non-functional requirements with a focus on automation, whitebox monitoring, and modularity for broad re-use across system components
Design and implement CI/CD deployment pipelines and test automation frameworks based on best practices to enable frequent, high quality releases
Define and implement application deployment strategies based on application type
Assist with guiding, growing and training agile engineering teams to optimize service quality and ensure adoption of container, microservices, and operational best practices
Ensure the effective capture of application telemetry, logging and monitoring of all aspects of system and application behavior to facilitate fast detection and issue resolution
Design and develop operational tools and services needed to effectively operate system components at scale
Understanding and adherence to operational processes ensuring audit-ability, risk and compliance with ISO and industry standards (includes Incident, Problem and Change Management)
Continually evaluate service and infrastructure usage to effectively manage performance, capacity and cost - automating solutions, removing toil wherever possible
Participate as a member of the broader SRE community to develop tools and services that enable automated operations
Contribute to technical documentation required to guide on-call engineers and on-board team members
Maintain system wide health and proactively seek out potential issues, address with component teams
Proactively and continuously drive system wide quality improvements by undertaking thorough root cause analysis for major incidents with component engineering teams
Provide training and coaching in a capacity as Subject Matter Expert to other engineers


Required Skills/Experience:
5-7 years experience with AWS, Kubernetes and container based architecture, designs and solutions
Required experience in a continuous delivery model similar role at an organization that has adopted the SRE model
Experienced in AWS CloudFormation, Hashicorp Terraform, and Ansible for automated infrastructure and platform provisioning
Experience with source code management system (e.g., GIT/Bitbucket)
Experience with CI/CD tools and pipeline development like (e.g., Jenkins, Maven, Nexus, Python, Ruby, Groovy)
Background in production operations and support at scale with a proven track record of maintaining highly available and performant cloud platforms
Experienced in programming and scripting languages to contribute to application development and automation (e.g., Java, NodeJS, Python)
Strong knowledge of Docker, containerization technologies, Spinnaker, and cloud orchestration a strong plus
Solid debugging / problem solving skills including ability to investigate and remedy software bugs if necessary for application developed in Java and NodeJS
Usage of test frameworks like (e.g., JMeter, Cucumber, Selenium) a plus
Hands on working knowledge of deployment pipelines for languages like (e.g., Node.js, Java, Springboot)
Security best practices (SSH, Certificate management, AWS-IAM, or standards such as PCI)
Preferably experienced with Infrastructure as a Service / Cloud computing (e.g., Amazon AWS, Google Compute Engine, etc.)

Education, Certifications and/or Other Professional Credentials:
Bachelor's degree in Computer Science, Computer Engineering or related field

Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F

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