ServiceNow TSM (ITSM+CSM) and TSOM Technical Architect- Remote

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

IT Service Management
CSM
TSOM
Data Migration
IBM Tivoli Storage Manager

Job Details

Role: ServiceNow TSM (ITSM+CSM) and TSOM Technical Architect

Location: Remote

Job Description:

  • We are looking for a Senior ServiceNow Architect to lead and grow the team with hands-on experience in Architecting, Solutioning, Leading, Code Reviews, Strategy, Roadmap
  • The ServiceNow Architect will be responsible for the Platform ownership , Development delivery and Mentoring the developers to configure and support of ServiceNow platform
  • Experience in Design and configuration of the FedRAMP ServiceNow instance is a must have requirements
  • / with Federal Clearance is added advantage, will be advised to take up later
  • Experience in design and implementation of domain separation
  • Experience in integrations , Ebonding and data design
  • Experience in Configuration of ServiceNow TSM ( ITSM +CSM) is a must
  • Experience in Service Assurance Workflows (TSOM), Configuration of the Out of the Box Service Assurance Workflows (SDWAN) Is a must for this profile
  • Experience in the CSM applications along with ITSM, and ITOM Applications, Specific in Event Management
  • Excellent organizational skills, time management skills, sharp analytical and problem-solving skills
  • Thought leadership and the ability to inspire change in the organization through technology solutions
  • Creating architecture and design documentation, presenting technical solutions, guiding and mentoring technical staff, creating POC solutions, estimating solution costs and timelines, designing system integrations and data migrations, creating technical roadmaps
  • Performs technical planning, architecture development and modification of specifications for cloud computing environments, in this case, specifically ServiceNow
  • Develops specifications for new IT cloud computing products and service offerings
  • Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies
  • Advises executives to develop functional strategies (often segment specific) on matters of significance
  • Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision
  • Uses independent judgment requiring analysis of variable factors and determining the best course of action
  • 15+ years of IT experience with 10+ years in ServiceNow Platform
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