MQ Tech at Lilly Program Lead - Quality Management Systems


On Site
Depends on Experience
Full Time


Quality management
Computerized system validation
Process improvement
Resource management
Team building
Performance management
Project budget
Solution delivery
Digital strategy
Development testing
Capacity management
Business requirements
Business process
Artificial intelligence
Data integration
Project management
Computer science
Information Technology
Problem analysis
Problem solving
Human resources
IBM WebSphere MQ
Health care
Quality control
Regulatory Compliance
Software deployment
Research and development
Cloud computing

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Position Brand Description:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The Lilly Manufacturing & Quality organization is actively looking for innovative leaders and strong coaches. Are you passionate about driving meaningful change and harnessing technology to simplify and standardize Quality processes? If so, please apply.

Come help us transform Lilly's Quality Management System!

Lilly has initiated a multi-year QC transformation program that will simplify and enhance Quality Management at Lilly. This is part of a broader set of enterprise wide programs focused on enabling unprecedented company growth and delivery of new modalities serving patients around the world.

What you'll be doing:

Global Tech at Lilly is looking for an innovative Technical Leader to play a key role in transforming Quality Management Systems at Eli Lilly. In this role, you will also serve as the IT Associate Director partnering with the Lilly Global Digital Quality enterprise program, focused on delivering on a robust and trans-formative technology driven process improvements. You will have a leadership role in coaching, development of resources, and staffing a global organization of 7-9 team members.

Specific responsibilities of the Program Lead include:

Resource Management

Supervise, support, and coach other MQ IDS personnel under you through regular 1:1s and continuous feedback
Responsible for team development, performance management, reward and recognition, talent assessment and resolution of HR issues
Develop staffing strategy with support for diversity in recruitment and development
Forecast resource needs and manage program/project budget
Identify, develop and retain talent while partnering with other MQ IDS global leaders
Reinforce compliance and ethics expectations

Solution Delivery

Align priorities with MQ Tech Lead Team that are related to MQ Digital Strategy for Quality Management Systems, manage resource and trade-offs to deliver those priorities.
Ensure all aspects of solution delivery adhere to Lilly standards and SOPs for architecture, development, testing and validation.
Manage the demand and capacity management process between the service provider and the in-scope technology area. Drive execution leveraging Agile methodology and best practices.
Eliminate barriers to ensure services are delivered on time, on budget.
Work with MQ IDS Sr Director and staff to regularly update strategy and plan to achieve. Communicate strategy throughout the organization.
Manage release and deployment schedules.
Ensure 3rd party service and software provider is executing services in accordance with appropriate in-scope validation strategies.
Serve as System Custodian and/or Product Manager for the designated area applications .

How you will succeed:

Be Bold - We are looking for a leaders at all levels to tackle tough challenges and ability to coach through translation of complex business requirements into robust business process and data solutions.
Be Fast - We need someone who is willing to move at the pace of MQ and the Growth of the organization..
Be Engaging - We need a leader who will engage the a broad and diverse team focused on streamlining business processes using automated solutions and new capabilities such as Artificial Intelligence and data integration using modern API platforms.

What You Should Bring:

Strong understanding of QMS Lab business processes and Computer System Validation.
Ability to influence across Executive to Front Line and engage at both the operational and strategic level.
Demonstrated project management abilities, including Agile, to lead complex projects through the management of scope, financials, timelines, issues, and risks.
Experience working with modern technology stack including cloud based solutions, Artificial Intelligence, and Vision Analytics.

Basic Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related technical field.

Minimum 3 years of relevant leadership experience leading, delivering and/or supporting enterprise IT platforms within a highly regulated industry

Additional Preferences:

Master's degree in Computer Science, Information Technology, or related technical field.

Knowledge of Pharma, Manufacturing, and Lab Operations

Solid skills in problem analysis and problem solving.

Well-developed written and verbal communication skills

Proven teamwork/interpersonal skills

Passion for working on a team from diverse backgrounds

Familiarity with Agile concepts, methodology and framework

Other Information:

Some (5) domestic and/or international travel will be required

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.


About Eli Lilly and Company