Principal Network Engineer - VoiP

Full Time

    Job Description


    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

    Working independently, the Principal Network Engineer provides consultation on complex network set up, configuration and support of network infrastructure as well as develops network strategy and maintains all systems, applications, security and network configurations.

    Essential Duties and Responsibilities:
    • Provides leadership and strategy in evaluating and implementing new technologies that enhances Discount Tire's Voice Infrastructure environments
    • Consults with multiple stakeholders to collaboratively define and improve IT Voice Engineering best practices.
    • Principal Voice Engineer with tracking assigned project to ensure projects are within budget and timelines are adjusted as needed.
    • Lead the design and development of monitoring, reporting, and analytics focused on ensuring resiliency and proactive alerting for Voice Monitoring.
    • Leads the evaluation, recommendation and design of current and future voice technologies, including voice upgrades, deployments and expansions.
    • Develops strategies and direction for voice systems solutions using current and emerging technologies
    • Plans, installs, configures, administers, and troubleshoots the environments.
    • Participates and technically leads troubleshooting and project related conference calls. Able to convey technical information in a manner suitable to the audience.

    • This position requires a minimum of 10 years' experience leading highly technical teams in developing voice strategies, Voice project designs, and producing documentation for operation transition.
    • Ability to identify, troubleshoot, and resolve voice, application and performance issues
    • Strong analytical and financial skills are required including, ability to collect, organize, analyze and disseminate information with attention to detail and accuracy.
    • Must have demonstrated leadership ability, business acumen, and industry knowledge.
    • SDN and SD-WAN Network experience
    • Cisco Voice/Microsoft Teams Voice (VoIP, Unified communications, Cisco call manager, Cisco voip, Unity, Cisco voice, Phone system, Ucce, Troubleshooting, Contact center)
    • Routing and Switching experience with BGP, EIGR, OSPF, IPSec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS VoIP, SIP, VPLS, QoS, Firewalls, SDN, SDA, and Cisco DNA
    • Proficient in Microsoft Office, including Word, Excel and PowerPoint is needed.
    • Ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas both verbally and in writing is necessary.
    • Excellent analytical, planning and negotiation skills are needed.
    • Excellent interpersonal skills with the expert ability to develop strong relationships with key members of both internal and vendor teams.
    • Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
    • Must be highly organized, extremely detail oriented with strong leadership experience.
    • Ability to plan IP utilization and networks, DHCP, DNS, redundancy, failover, and high availability
    • Excellent troubleshooting abilities
    • Willingness and ability to train and teach others and document architecture, designs and changes
    • Ability to perform in a fast-paced, goal oriented, and time sensitive environment.
    • The ability to drive organizational transformation; communicates openly and builds consensus with stakeholders.

    Educational Requirements:
    • Bachelor's degree in Information Technology or related field is required
    • Professional certifications are a plus.

    Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.