IT Support Technician

  • San Diego, CA
  • Posted 39 days ago | Updated 7 hours ago

Overview

On Site
Full Time

Skills

Preventive Maintenance
Performance Management
Project Management
Documentation
Technical Writing
Break/Fix
Management
Supervision
Network+
Cisco Certifications
Microsoft Windows
Computer Hardware
PXE
Technical Support
Credit Cards
Computer Networking
Telecommunications
Microsoft SCCM
Switches
Printers
Cabling
Analytical Skill
Customer Service
Communication
Organizational Skills
IT Service Management
Apex
Oracle Application Express
Innovation
Collaboration
Training
Recruiting

Job Details

Job#: 2062725

Job Description:

IT Support Technician Job Opening

San Diego, CA 92121 (on-site, locations vary)

*Must be able to drive to different hospital/clinic sites through county due to current projects/needs. One location per shift.

Schedule:

Sunday through Thursday or Tuesday through Saturday (TBC upon successful interview)

11.30am 8pm working hours, must be able to work weekends

Job Description:

  • Follows established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or networks.
  • Performs accurate documentation.
  • Read and interpret technical documentation to complete moves, changes, and break/fix for hardware or software components.
  • Participates on cross functional, integrated teams to troubleshoot moderately complex issues.
  • Acts as a liaison between customers and vendors to ensure requests, issues and problems are resolved in a timely manner.
  • Functions under direct supervision and may be required to be on call.


Qualifications:

Two years' experience in IT, A+, Network+, CCENT, CNTS, ACIS certification preferred, Bachelor's degree.

Minimum of 1 to 2 years' experience with installation and configuration of Windows 10 & Windows 11.

Hardware Refresh Experience, Outstanding Customer Service Skills, knowledge of PXE Boot, Desktop Troubleshooting, Configuring Printers and Peripheral Devices (Scanners, Credit Card Readers, Signature Pads).

Basic understanding of networking, telecom and SCCM a big plus.

Excellent understanding of the operations and functions of end-point devices, including (but not limited to) PCs, software, network switches, printers, patch panels, phones or faxes.

Good understanding of cable plant infrastructure.
  • Excellent critical and analytical thinking and excellent customer service skills.
  • Exhibit excellent written and verbal communication skills.
  • Advanced troubleshooting skills.
  • Excellent organizational skills.


Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Apex Systems