Program Manager

About our Client:

Our client is a trusted partner providing comprehensive mobility solutions for people of all ages and abilities. Experienced, compassionate, and inspired, create customized, mobility-based solutions that empower people to get where they need to go. Backed by 30 years of experience, our client is a growing family of companies committed to putting people first.

Role Overview:

Our client is seeking a dynamic, passionate Program Manager to join their growing PMO team. This role will lead strategic and tactical programs and projects primarily supporting our Fleet and Safety functions. The ideal candidate will combine strong program management discipline with the mindset of a change leader able to thrive amid ambiguity, navigate complex stakeholder environments, and sustain trusted relationships across all levels of the organization.

While this role is a generalist Program Manager position, preference will be given to candidates with experience in Human Resource, Safety, and or Finance operations. Your work will directly impact initiatives that drive safety, efficiency, and operational excellence.

Key Responsibilities:

Strategic Partnership & Planning

• Serve as a thought partner to executive sponsors, contributing to roadmap planning, prioritization, and impact assessments across initiatives.

Thought Leadership & Proactive Risk Management

• Provide proactive thought leadership on programs and projects, offering insights and opinions on potential risks, issues, and opportunities.
• Actively engage stakeholders and project teams in conversations about project direction, risks, and solutions beyond coordinating tasks to drive better outcomes.

Program Leadership & Governance

• Lead and manage programs from ideation through implementation, ensuring alignment with Beacon s strategic goals, timelines, budgets.
• Oversee program governance, risk management, issue resolution, and stakeholder engagement.

Change Management

• Develop and execute change management strategies to ensure successful adoption of new processes, technologies, or operational changes.
• Assess stakeholder impacts and work closely with PMO colleagues to craft effective communication, training, and engagement plans.

Stakeholder Engagement & Relationship Management

• Establish and maintain trusted relationships with key stakeholders, including senior executives, functional leaders, field operations, and external partners.
• Navigate and mediate competing priorities while maintaining transparency and alignment.

Project Execution & Coordination

• Drive cross-functional collaboration, ensuring clarity of objectives, roles, and accountabilities.
• Maintain detailed plans, RAID logs, and progress updates, proactively identifying risks and proposing mitigation actions.

Continuous Improvement

• Promote a culture of continuous improvement, conducting lessons learned and integrating best practices into future projects.

Data-Driven Management

• Create and maintain reporting that clearly communicate program health, progress, and value delivered to stakeholders.

Qualifications & Experience

• Bachelor s Degree required; graduate degree a plus.
• PMP certification preferred.
• Minimum 7+ years of program or project management experience, including 3+ years in a leadership capacity.
• Experience working in or managing projects within Human Resource, Safety, and or Finance operations strongly preferred.
• Deep understanding of change management methodologies (Prosci certification a plus).
• Proven ability to lead in highly ambiguous environments and drive clarity where few precedents exist.
• Demonstrated ability to build and sustain strong stakeholder relationships, with empathy and emotional intelligence.
• Skilled in the use of project management tools (e.g., MS Project, Confluence, Jira) and data visualization platforms (e.g., Power BI).
• Excellent verbal and written communication skills; comfortable presenting to senior executives.
• Able to balance strategic thinking with hands-on execution.
• Willingness to travel up to 50% as needed.

Competencies & Attributes:

• Empathy and strong interpersonal skills.
• Comfort navigating ambiguity and complexity.
• Strong problem-solving and analytical skills.
• Effective time management, with the ability to prioritize and manage multiple initiatives concurrently.
• Collaborative mindset with the ability to influence without direct authority.
• Self-starter who thrives in a fast-paced, evolving environment.

Salary/ Rate: $75-$85/hour (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 27 years, PTP has operated as a premier Information Technology (IT) staffing, consulting, and recruiting firm built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to helping every client make the best hiring decisions possible.

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools including our proprietary platform Pete & Gabi Rebecca to support parts of the interview process. These tools help us:

• transcribe interviews,
• summarize candidate responses,
• generate job-related insights
• streamline communication and scheduling.

Please note that

• AI does NOT make hiring decisions.
• All decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits.
• It is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

For certain positions, you may participate in:

• a technical interview
• a coding challenge
• a case study
• a client-specific assessment.

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate s profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate

At PTP, every candidate has the right to:

• Request a non-AI interview path
• Ask how your data is being used
• Request access to transcripts or interview recordings
• Request deletion of your AI-recorded interview
• Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience

Our Commitment:

For more than 27 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We re committed to a hiring process that is:

• transparent
• compliant
• equitable
• powered by innovative technology that enhances not replaces human judgment.

Welcome to the future of hiring at Peterson Technology Partners.

We re excited to learn more about you

Equal Employment Opportunity

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.