Infrastructure Specialist 2

$53,973.5 - $80,642.02

Full Time

  • No Travel Required

Skills

Completion of high school education or GED plus post-secondary education and/or training in Computer Technology or related field; and three (3) years networking or network support experience

Job Description

(1) Installs, maintains, configures, upgrades and/or administers hardware and/or software independently in assigned single technology domain.

 

 Technology Domain: an assigned area where technical work requires specific knowledge to evaluate, select, adapt and modify standard procedures in the resolution of assigned tasks. Employees devise new approaches to problems encountered. The following are illustrative of a technology domain:

 

  • Workstation support
  • Network Administration
  • Server Administration
  • Business Continuity
  • Information Security
  • Telecommunications and Network Connectivity
  • SAN Administration
  • Virtualization

 

(2) Diagnoses, analyzes and resolves issues for customer(s) in assigned single technology domain. Conducts performance tuning for hardware and/or software. Stays current regarding new technologies, standards and techniques.

 

(3) Reviews and monitors enterprise systems; takes appropriate action and responds to alarms/alerts per agency policy and procedure.   Responds to “production down” problems on 24 hour basis.Preference given to candidates with experience in systems analysis; computer security; Windows Server operating systems; current network technologies, back-up and recovery techniques, performance monitoring methods, basic server maintenance techniques, installation and configuration procedures, system administration methods and procedures.

 

Preference given to candidates with experience in systems analysis; computer security; Windows Server operating systems; current network technologies, back-up and recovery techniques, performance monitoring methods, basic server maintenance techniques, installation and configuration procedures, system administration methods and procedures.