Overview
On Site
USD 23.75 - 27.50 per hour
Contract - Independent
Contract - W2
Skills
Remote Support
Pivotal
Microsoft
Software Troubleshooting
Collaboration
Management
Data Integrity
Documentation
Help Desk
Microsoft Office
Active Directory
Computer Hardware
Configuration Management
Backup
Android
Technical Support
Cisco
Citrix
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in LaPorte, Texas. This is a long-term contract position where you will play a pivotal role in providing technical assistance and support for our IT systems. As part of a close-knit IT department, you will have the opportunity to contribute to various technical tasks and collaborate with a team of professionals dedicated to maintaining and improving our Microsoft-based environment.
Responsibilities:
Provide technical support for desktop systems, including hardware and software troubleshooting.
Manage and maintain Microsoft 365 applications and services to ensure optimal functionality.
Assist with configuration, setup, and maintenance of computer hardware and peripheral devices.
Support Active Directory administration, including account setups, permissions, and troubleshooting.
Collaborate with team members to address IT-related issues and ensure seamless operations.
Implement and oversee backup solutions to safeguard data integrity.
Provide technical assistance for Apple and Android devices used within the organization.
Maintain and update documentation related to IT processes and systems.
Monitor and resolve issues related to Cisco and Citrix technologies.
Participate in project initiatives, contributing technical expertise and ensuring successful outcomes.
Requirements
Minimum of 3 years of experience in a helpdesk or technical support role.
Proficiency with Microsoft 365 suite and Active Directory administration.
Familiarity with desktop hardware, configuration management, and troubleshooting.
Experience with backup technologies and their implementation.
Knowledge of Apple and Android devices, including technical support.
Understanding of Cisco and Citrix technologies.
Strong communication skills with the ability to explain technical concepts to non-technical users.
Ability to work independently and collaboratively within a small IT team.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in LaPorte, Texas. This is a long-term contract position where you will play a pivotal role in providing technical assistance and support for our IT systems. As part of a close-knit IT department, you will have the opportunity to contribute to various technical tasks and collaborate with a team of professionals dedicated to maintaining and improving our Microsoft-based environment.
Responsibilities:
Provide technical support for desktop systems, including hardware and software troubleshooting.
Manage and maintain Microsoft 365 applications and services to ensure optimal functionality.
Assist with configuration, setup, and maintenance of computer hardware and peripheral devices.
Support Active Directory administration, including account setups, permissions, and troubleshooting.
Collaborate with team members to address IT-related issues and ensure seamless operations.
Implement and oversee backup solutions to safeguard data integrity.
Provide technical assistance for Apple and Android devices used within the organization.
Maintain and update documentation related to IT processes and systems.
Monitor and resolve issues related to Cisco and Citrix technologies.
Participate in project initiatives, contributing technical expertise and ensuring successful outcomes.
Requirements
Minimum of 3 years of experience in a helpdesk or technical support role.
Proficiency with Microsoft 365 suite and Active Directory administration.
Familiarity with desktop hardware, configuration management, and troubleshooting.
Experience with backup technologies and their implementation.
Knowledge of Apple and Android devices, including technical support.
Understanding of Cisco and Citrix technologies.
Strong communication skills with the ability to explain technical concepts to non-technical users.
Ability to work independently and collaboratively within a small IT team.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.