Overview
On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent
Contract - 5+ mo(s)
Skills
SKILLS TO BE ASSIGNED
Job Details
Job Title: Technical Support Tech
Location: New Carlisle, IN, US
Duration: 6 months contract with possibility of extension
Work Mode: Fully Onsite
Pay-rate: $20/h to $25/h depending on experience
Estimated Start Date: ASAP
Role Overview
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Required Skills
Russell Tobin offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
#LI-GB!
Location: New Carlisle, IN, US
Duration: 6 months contract with possibility of extension
Work Mode: Fully Onsite
Pay-rate: $20/h to $25/h depending on experience
Estimated Start Date: ASAP
Role Overview
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Required Skills
- IT technical skills background
- Experience with fiber optics
- Fiber connections
- MTP, MPO
- Hardware troubleshooting, Cisco, Juniper switches
- 1+ years
- Fiber optics and cabling experience
- IT technical skills background
- Hardware troubleshooting (Cisco and Juniper switches)
Russell Tobin offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
#LI-GB!
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