Community & Public Engagement Lead

Overview

DecisionPoint seeks a Community & Public Engagement Lead to oversee enterprise-level community outreach, public engagement strategy, and stakeholder-facing activities within a federal and DoD-aligned mission environment. This leader will develop and maintain the Community & Public Outreach Plan, manage community engagement KPIs, maintain outreach directories and calendars, and ensure engagement activities are strategic, measurable, and aligned with program priorities.

The Community & Public Engagement Lead provides strategic direction to ensure outreach initiatives are coordinated across communications, digital strategy, policy, and analytics teams. This role requires a senior-level practitioner with expertise in public engagement, messaging alignment, and cross-channel community coordination.

This position is fully remote.

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.

Duties & Responsibilities

The Community & Public Engagement Lead will:

• Lead all activities related to public and community engagement across the program.

• Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy.

• Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics.

• Maintain community directories, outreach calendars, and engagement tracking systems.

• Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions.

• Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices.

• Build and maintain relationships with community groups, installation programs, service branches, and family support organizations.

• Ensure messaging consistency, audience alignment, and policy-informed engagement approaches.

• Provide executive-level reporting, summaries, and recommendations to leadership.

• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.

• Support event planning, public engagement campaigns, and community-focused communications.

• Ensure all materials meet accessibility, compliance, and quality standards.

Qualifications

Clearance Requirement

Candidate must possess a Tier 2 Moderate Risk Public Trust (from any federal agency) or an active Secret clearance or higher.

Education (Required)

BA/BS in Public Relations, Communications, Public Affairs, Marketing, or a related field.

Experience (Required)

• Minimum 10 years of experience in public engagement, community outreach, stakeholder relations, or strategic communications.

• Experience developing enterprise-level engagement plans and frameworks.

• Demonstrated success managing outreach programs, calendars, KPIs, and engagement metrics.

• Experience managing cross-functional coordination across communications, digital, and analytics teams.

Technical Knowledge (Required)

• Knowledge of stakeholder mapping, segmentation, and engagement modeling.

• Understanding of measurement frameworks, KPI development, and performance tracking.

• Familiarity with digital engagement tools, CRM systems, and community platforms.

Technical Knowledge (Preferred)

• Experience with DoD or federal family-support programs.

• Knowledge of public affairs procedures, crisis communications, or policy-informed outreach strategies.

Skills

• Strong leadership and organizational skills with the ability to manage complex engagement programs.

• Excellent written and verbal communication skills.

• Ability to build and sustain relationships with diverse audiences.

• Strong analytical skills to develop, track, and report on engagement metrics.

• Ability to manage multiple priorities, deadlines, and stakeholder needs in a dynamic environment.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.