Systems Administrator

Description

We are looking for a Systems Administrator to oversee and optimize a benefits administration platform that supports eligibility, enrollment, premium billing, and connected data exchanges. This position works closely with operations, technology teams, and external partners to keep the system reliable, accurate, and compliant with healthcare-related requirements. Based in Plymouth Meeting, Pennsylvania, the role plays an important part in maintaining smooth benefits processing and supporting reporting, issue resolution, and ongoing platform improvements.

Responsibilities:
Oversee daily administration of the benefits platform, ensuring core functions such as enrollment, eligibility, billing, and reporting operate effectively
Configure and maintain benefit plans, member records, group structures, carrier connections, and business rules within the system
Manage electronic data exchanges with health plans, third-party administrators, and vendor partners, including enrollment and billing-related files
Track system performance, investigate processing issues, and resolve data or application problems that affect operational accuracy
Conduct audits, reconciliations, and validation reviews to confirm eligibility details and premium information remain accurate and complete
Partner with Benefits Operations, Finance, and Customer Service teams to support renewals, enrollment periods, and day-to-day benefit updates
Coordinate platform updates, patches, enhancements, and testing activities with internal technology teams and external providers
Prepare and maintain documentation covering system configuration, standard processes, and support procedures
Produce custom reports and data extracts for operational analysis, financial review, and compliance-related needs
Support integration activities and validation efforts for new plan years, product updates, and system enhancements involving connected business systems

Requirements

Experience administering benefits or eligibility management systems in a healthcare, insurance, or related environment
Working knowledge of benefits administration processes, including enrollment, eligibility maintenance, and premium billing
Ability to review, reconcile, and validate data with a high level of accuracy and attention to detail
Familiarity with electronic file exchanges and vendor connectivity, such as enrollment or billing transactions
Strong troubleshooting and problem-solving skills for identifying system issues and resolving processing errors
Ability to collaborate effectively with cross-functional teams, including operations, finance, customer support, and IT
Experience creating reports, documenting procedures, and supporting compliance-focused processes
Understanding of data privacy, security, and regulatory expectations related to benefits administration systems

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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