IT Help Desk Technician -- Remote role -- Canada\Near Shore

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Unable to Provide Sponsorship

Skills

L1\L2
Operating system
O365 troubleshooting
Active Directory
O365
Office 365
Microsoft Office 365
OS
Troubleshoot
Support
Customer Service
L1
L2

Job Details

IT Help Desk Technician (Canada)

Remote role

Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French   

 

Description:

• Provide end users with L1/L2 support for hardware and software

• Strong verbal and written communication skills

• Customer service experience

• Understanding of operating systems, software, and devices

• Problem-solving & analytical skills

Good experience on Active Directory - should be using it currently Windows and O365 troubleshooting skills