Senior Product Manager (Item Shop)

    • Epic Games
  • Cary, NC
  • Posted 55 days ago | Updated 11 hours ago


On Site
Full Time


Game development
Product strategy
Cross-functional team
Product management
Systems design
User experience
Problem solving
Product requirements
Life insurance
Value engineering
3D computer graphics
Unreal Engine
Virtual reality
Architectural design

Job Details


At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.

What We Do

Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As part of Epic's Growth Team, we use our product expertise to identify and drive growth levers to grow our player base and business.
What You'll Do

As a Senior Product Manager on the Fortnite Item Shop, you will build and evolve the user-facing shop experience. This role will partner with peers across the entire growth product team. This role will be an integral member of the Fortnite ecosystem development team which builds products and features that make Item Shop not only a great experience for users but also the best-in-class in gaming.
In this role, you will
  • Define measurable feature and initiative goals as well as create detailed business and product requirements that are used to guide item shop design and technical specifications
  • Collaborate with stakeholders to identify inefficiencies in internal processes and build new tools that support development
  • Take accountability for the adoption and success of features and product, both internally and externally
  • Create experiments to test hypotheses with design and production in establishing true MVP while considering long-term scalability for future sequencing that has dependencies on multiple teams running at the same time
  • Maintain a live backlog, balancing the needs of internal and external stakeholders
  • Monitor overall economic health and the performance of the item shop to define best practices, identify new opportunities, and provide regular updates to the cross-functional team
  • Partner with Analytics, Player Insights, and other Product Managers to answer business and design questions through mock-ups, user reach, and iterative releases
What we're looking for
  • 6+ years of Product Management experience across live operations, virtual economy management, and feature/system design. UX design familiarity, Merchandising experience, Marketing experience are a plus
  • Have gone 0-1+ in launching and scaling consumer-facing products. Tooling, Front-End Optimization, Performance and Scale experience preferred
  • Experience with merchandising and user purchase behavior
  • Have strong problem-solving skills and a willingness to roll up your sleeves to get things done
  • Top-notch written and oral communication skills; including experience writing concept pitches and product requirement documents
  • Demonstrated leadership in collaborating and influencing stakeholders at all levels of the organization
  • Passionate about doing the right thing, not afraid to say NO, and know how to take calculated risks to create maximum impact

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.


Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here .

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here .
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