Cybersecurity Analyst, User Behavior Analytics(UBA) Levels 1-7

Job Information

Job Title: Cybersecurity Analyst, User Behavior Analytics (UBA) Levels 1-7

Salary Range: Level 1: $82,857 - $105,000

Level 2: $87,685 - $115,500

Level 3: $95,929 - $127,050

Level 4: $102,760 - $139,755

Level 5: $114,537 - $153,731

Level 6: $124,311 - $169,104

Level 7: $140,917 - $186,014

POINTS: Level 1 - 282

Level 2 - 323

Level 3 - 393

Level 4 - 451

Level 5 - 551

Level 6 - 634

Level 7 - 775

DEPT/DIV: MTA Information Technology/ Office of IT Cyber Security Services

SUPERVISOR: Cyber Security Officer, Monitoring

LOCATION: 2 Broadway, New York, NY 10004

HOURS OF WORK: 12:00am - 8:30am (7.5hours/day)

8:00am - 4:30pm (7.5hours/day)

3:30pm - 12:00am (7.5hours/day)

This position is eligible for telework which is currently 2 days per week. New Hires are eligible to apply 30 days after their effective date of hire.

In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021, we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date. MTA will consider exceptions for religious and medical reasons, where appropriate. "Fully vaccinated" means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.

Summary

The purpose of this position is to provide critical technical expertise in the detection, analysis and response to cybersecurity events primarily alerts generated by User and entity behavior analytics (UEBA) tools such as Exabeam. In addition, the analyst should be able to develop and tune UEBA rules/policies as needed. Cybersecurity Analyst will be responsible for early and accurate detection, prevention response, containment, and guidance to remediation of threats directed against the MTA on a 24/7 basis. The analysis is conducted through technology risk assessments, data analytics tools, business processes reviews and collaborate with security engineers, architects, developers, vendors, business units to constantly improve the overall security of the MTA. The cybersecurity analyst will focus on specific domains and specialties within cybersecurity with a great degree of specialty to detect, protect and advise the organization proactively and reactively.

Responsibilities

• Reviewing, analyzing, and reporting on breaches of policy relating to Anomalous Behavior identified by the UEBA toolset
• Working with vendor to develop/tune UEBA rules/polices for enhanced security monitoring.
• Working closely with vendor and SIEM Engineers to improve on detection and mitigation of anomalous behavior by internal employees
• Conducts real-time 24/7 security monitoring and intrusion detection analysis using a Security Incident & Event Management system "SIEM" along with various technology and analytic tools, such as web and next generation firewalls, machine and human behavior learning tools, host-based security system, security event and incident monitoring systems, virtual, physical, and cloud platforms, user endpoint (laptop, desktop, mobile, and internet of things/IOT) systems, etc.
• Researching emerging threats and vulnerabilities to aid in the identification of network incidents, and supports the creation of new architecture, policies, standards, and guidance to address them
• Provide incident response support, including mitigating actions to contain activity and facilitating forensics analysis when necessary
• Conducts security monitoring and intrusion detection analysis using various technology and analytic tools, such as web and next generation firewalls, machine and human behavior learning tools, host-based security system, security event and incident monitoring systems, virtual, physical, and cloud platforms, user endpoint (laptop, desktop, mobile, and internet of things/IOT) systems, etc.
• Correlates events and activities across systems to identify trends of unauthorized use
• Reviews alerts and data from sensors and documents formal, technical incident reports
• Tests new systems and manage cybersecurity risks and remediation through analysis
• Responds to computer security incidents according to the computer security incident response policy and procedures
• Provides technical guidance to first responders for handling information security incidents
• Provides timely and relevant updates to appropriate stakeholders and decision makers
• Communicates investigation findings to relevant business units to help improve the information security posture
• Validates and maintains incident response plans and processes to address potential threats
• Compiles and analyzes data for management reporting and metrics
• Monitors relevant information sources to stay up to date on current attacks and trends
• Analyzes potential impact of new threats and communicates risks back to detection engineering functions
• Performs root-cause analysis to document findings, and participate in root-cause elimination activities as required
• Works with data sets to identify patterns
• Understands data automation and analysis techniques
• Uses judgment to form conclusions that may challenge conventional wisdom
• Hypothesizes new threats and indicators of compromise
• Monitors threat intelligence feeds to identify a range of threats, including indicators of compromise and advanced persistent threats (APTs)
• Identifies the tactics, techniques, and procedures (TTPs) of potential threats through the MITRE ATT&CK or similar frameworks
• Participate in the creation of enterprise security documents (policies, standards, baselines, guidelines, and procedures) under the direction of the IT Security Manager, where appropriate.
• Perform Contract management and supply management functions appropriate to reduce security risks

The role will provide a proactive approach to cybersecurity while also performing investigation of security incidents related to MTA operations related to Cyber Security.

Level 1

• Ability to analyze notables in a UEBA for user and entity (or asset) activity to assess the need for additional response based upon a contextual analysis, risk scored event, or other. .
• Ability to perform basic event analysis and validation of security incidents
• Experience working as a member of a Cyber Security Operation Center "CSOC"
• Perform analysis and remediation actions on threats from various attack vectors such as: malware, viruses, ransomware, phishing, SQL Injection, compromised credentials, DDOS etc.
• Performs basic analysis while following established procedures to ensure security of systems, contractor, and/or process.
• Assists in executing tests and reporting on system security parameters to support security of system, contractor, and/or vendor.
• Performs basic troubleshooting and escalates issues as appropriate to ensure effective resolution of security baseline deviations and risks.
• Reviews and correlates system logs and provides support
• Participates on project teams, providing information and documentation and executing well defined changes under guidance to ensure the infrastructure meets organization needs

Level 2

Same as Level 1 with the following additional responsibilities:

• Provides routine analysis on assigned technologies, following established procedures to ensure safety and security of systems, vendor performance, or processes.
• Reviews and correlates system logs to identify potential cybersecurity and technical issues.

Level 3

Same as Level 2 with the following additional responsibilities:

• Provides proactive monitoring and analysis for a domain of the cybersecurity to ensure systems security baseline targets are met.
• Implements changes to one or more cybersecurity related domain technologies, executing tests and reporting on security baselines, violations/anomalies, to meet requested needs.
• Troubleshoot and investigate cybersecurity incidents and issues by analyzing a chain of events and applying technical knowledge following established procedures and standards to resolve immediate customer needs.
• Maintains and updates existing documentation and standard operating procedures to ensure accurate and timely information is available for assigned systems.
• Works with more experienced colleagues and other IT technical resources to improve coordination of cybersecurity requirements and analyze issues as they arise
• Participate in the evaluation of new products and technologies, under the direction and guidance of senior colleagues, relevant to assigned cybersecurity area to enhance cybersecurity posture and reduce risk to the MTA while achieving objectives.
• Assist CSOC team by providing professional expertise from prior UEBA triage and response experience.

Level 4

Same as Level 3 with the following additional responsibilities:

• Executes to the defined product lifecycle, manages the product lifecycle for a component of the infrastructure, proposes changes for implementation, gathers data and analyzes capacity and performance to assure operational availability.
• Analyzes the current state of the infrastructure and identifies opportunities for improvement to ensure systems meet business needs. Contributes to changes to established roadmaps, documents them effectively and executes the implementation of changes in their area(s) of responsibility.
• Provides ongoing support and troubleshooting for installed technical solutions by analyzing a chain of events and applying technical knowledge, following established procedures and standards to resolve immediate customer needs.
• Investigates, evaluates, and tests new products and technologies relevant to assigned infrastructure subsets to enhance cybersecurity analytics and overall security posture. Implements and/or supports the implementation of new technologies for their area of the cybersecurity that affects infrastructure, applications and/or processes.
• Promotes security standards and supports efforts to expand and migrate to future security architecture to improve security and share learning.
• Ability to tune/develop UEBA rules/policies to enhance cyber security monitoring.

Level 5

Same as Level 4 with the following additional responsibilities:

• Provides more advanced analytical capability in several security domains.
• Adds new components to a roadmap, documents them effectively, and directs the testing and implementation of changes.
• When provided with an objective to improve security in their security domain(s) and related technology, develops and implements action plans needed to effect the change.
• Research new technologies/products and their impact on the infrastructure, prepares a preliminary evaluation of technologies/products and associated costs, and develops and presents recommendations to support anticipated future business needs.
• Receives security and performance data and analyzes the baselines and efficacy of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies to optimize system availability and continuity.
• Provides ongoing support and troubleshooting for incidents, correlations and reporting to more junior analysts to resolve immediate security threats and/or customer needs.
• Provides technical leadership to project teams in their area of expertise and/or leads teams to complete projects specific to their area(s) of expertise to maximize and share learning.
• Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent.
• Work with SIEM Engineering team and vendor to on-board new log sources and develop use cases.

Level 6

Same as Level 5 with the following additional responsibilities:

• Serves as a technical resource for multiple components of the security architecture, risk analysis, and analytics to help define the problems and identify remediation strategies for them.
• Troubleshoots and analyzes most problems within assigned area(s), providing cybersecurity correlation, expertise, and resolution that may be complicated by technology interdependency and challenging security issues
• Participates in planning for the future technical architecture, providing insight into the future of their area of technology in order to continually improve effectiveness and efficiency.
• Participates in or leads the development of roadmaps related to their area(s) of expertise to manage and meet identified technology needs.
• Participates in the evaluation of new technologies relative to their domain(s) to determine applicability to and best meet the needs of MTA and constituent agencies.
• Specifies the monitoring points to assess performance of technologies in their domain(s). Recommends the necessary actions to ensure optimal performance and reliability.
• Develops disaster recovery and contingency plans for their domain(s) to provide users with minimal interruptions in service.
• Provides technical leadership to project teams in their area of expertise to promote technical understanding and talent development and/or leads teams to complete projects when a project manager has not been assigned.
• Contributes to the technical elements of RFPs and RFIs and negotiates with vendors on technical issues to ensure results are delivered in line with user and organization requirements.
• Interacts with major providers at the technical expert level to address mission critical issues, evaluates ongoing vendor service level and enforces SLAs and penalties.

Level 7

Same as Level 6 with the following additional responsibilities:

• Acts as a technical resource for multiple technologies, with vast knowledge of the capabilities and constraints of technologies supported to continually improve system effectiveness and efficiency.
• Demonstrates a strong understanding of the current and future technology architecture, including the inter-operability of technologies to effectively integrate MTA systems and support the long-term strategies of the business.
• Provides expert level guidance and training to the IT community to maximize and share learning.
• Analyzes cross-technology/platform issues and addresses problems factoring in an understanding of the current and future architectures to ensure optimal performance and reliability across systems.
• Leads the evaluation of new technologies relative to their domain(s) to determine applicability to and best meet the needs of MTA and constituent agencies. Proposes technology investments supported by a thorough technical analysis and business case.
• Develops disaster recovery and contingency plans for their domain(s) to provide users with minimal interruptions in service.
• Creates complete RFPs and RFIs and negotiates contract terms and conditions with vendors and procurement in consideration of the needs of the business.
• Interacts with major providers at the technical expert level to address mission critical issues, evaluates ongoing vendor service level and enforces SLAs and penalties.
• Establishes systems to monitor compliance with architectural standards and to ensure technical integrity.

Education and Experience

Level 1

• Associate degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree.
• Basic knowledge and familiarity with monitoring, installing, maintaining and/or troubleshooting cybersecurity related issues associated with applications and/or infrastructure systems
• Understanding of TCP/IP (OSI Layers 1- 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
• Understanding of Operating Systems
• Scripting or programming skills (PERL, Python, PowerShell, etc.) preferred as needed

Level 2

• Associate degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree and 2+ years of relevant experience, or a bachelor's degree in Computer Science or related fields.
• Basic knowledge and familiarity with installing, maintaining and troubleshooting technology systems.
• Proven ability to troubleshoot and support technical issues.
• Proven ability to analyze a security risk assessment
• Understanding of Operating Systems
• Understanding of TCP/IP (OSI Layers 1- 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
• Scripting or programming skills (PERL, Python, PowerShell, etc.) preferred as needed.
• 6 months of experience in a specific (Cloud, Applications, Infrastructure, Security Technology, etc.) cybersecurity domain is preferred

Level 3

• Bachelor's Degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree.
• CISSP or other advanced security-related certification preferred but not required.
• Certifications in technology subdomains preferred but not required (ie. Cloud, Applications, Infrastructure, Security Technology, etc.)
• 2+ years of relevant experience.
• Requires prior experience with installing, maintaining and troubleshooting technology systems.
• Proven ability to troubleshoot and support technical issues using standardized procedures.
• Proven ability to analyze a security risk assessment or conduct one with guidance
• Understanding of Operating Systems and Hardware
• Understanding of TCP/IP (OSI Layers 1- 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
• Scripting or programming skills (PERL, Python, PowerShell, etc.) preferred as needed.
• 1 year of experience in a specific (Cloud, Applications, Infrastructure, Security Technology, etc.) cybersecurity subdomain is preferred

Level 4

• Bachelor's Degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree.
• 3+ years of relevant experience or 18 months of experience in a specific cybersecurity subdomain (Cloud, Applications, Infrastructure, Security Technology, etc.).
• Current CISSP or other advanced security-related certification preferred but not required.
• Certifications in technology subdomains preferred but not required (ie. Cloud, Applications, Infrastructure, Security Technology, etc.)
• Proven ability to independently evaluate and resolve most problems within an area of infrastructure, applications within a security domain context.
• Proven ability to analyze and/or conduct a security risk assessment
• Understanding of Operating Systems and Hardware
• Advanced understanding of TCP/IP (OSI Layers 1- 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
• Scripting or programming skills (PERL, Python, PowerShell, etc.).

Level 5

• Bachelor's Degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree. 5+ years of relevant experience or 2.5 years of experience in a specific cybersecurity subdomain (Cloud, Applications, Infrastructure, Security Technology, etc.) Current CISSP or other advanced security-related certification preferred Certifications in technology subdomains preferred but not required (ie. Cloud, Applications, Infrastructure, Security Technology, etc.).
• Progressive cybersecurity related accomplishments
• Requires broad technical knowledge of multiple technologies, or an in-depth knowledge of one technology including its impact on other technologies.
• Proven ability to analyze and/or conduct a security risk assessment
• Understanding of Operating Systems and Hardware
• Advanced understanding of TCP/IP (OSI Layers 1- 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
• Scripting or programming skills (PERL, Python, PowerShell, etc.) as needed.

Level 6

• Bachelor's Degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree.
• 8+ years of relevant experience or 4 years of experience in a specific cybersecurity subdomain (Cloud, Applications, Infrastructure, Security Technology, etc.).
• CISSP or other advanced security-related certification preferred
• Certifications in technology subdomains preferred (ie. Cloud, Applications, Infrastructure, Security Technology, etc.).
• Verifiable implementation of security domain controls for enterprise technologies
• Requires seasoned expertise in multiple technologies and strong understanding of the current and future technology architecture, including the inter-operability of technologies.
• Advanced ability to conduct and analyze a security risk assessment
• Understanding of Operating Systems and Hardware
• Expert understanding of TCP/IP (OSI Layers 1- 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
• Some scripting or programming skills (PERL, Python, PowerShell, etc.) as needed.

Level 7

• Bachelor's Degree in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree.
• 10+ years of relevant technology based or cybersecurity experience or 5 years of experience in a specific cybersecurity subdomain (Cloud, Applications, Infrastructure, Security Technology, etc.).
• CISSP and other advanced security-related certification preferred.
• Certifications in technology subdomains preferred (ie. Cloud, Applications, Infrastructure, Security Technology, etc.).
• Significant practical expertise in cybersecurity related disciplines.
• Requires seasoned expertise in multiple security domains, technologies and strong understanding of the current and future technology and security architecture, including the inter-operability of security solutions and technologies.

Other Information

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $105,472 (this figure is subject to change) per year or if the position is designated as a policy maker

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Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.