Senior Infrastructure Engineer

Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

The Senior Infrastructure Engineer is responsible for the implementation of technical solutions to fulfill business requirements using sound, proven, industry best practices and in accordance with enterprise architectural standards and engineering methodology. Develops and presents recommendations and options to leadership. Analyzes and resolves complex issues related to both private and public cloud infrastructure engineering and operations, system software, storage management, backup methodology, virtualization, monitoring and management tools, business continuity, high availability solutions, provide cloud services estimates and implements both private and public cloud IaaS, PaaS and SaaS solutions. Analyzes, coordinates, and implements infrastructure projects.

Monitors system performance and capacity and provides periodic system status reports to department management and provides proactive remediation. Analyzes reports to identify trends and opportunities for process and technology enhancements and coordinates system enhancements with architectural team. Provides cost and trend analysis and resolutions to critical cloud Infrastructure problems. Acts as a technical escalation point for team members.

Accountabilities

• Manages and supports Linux, infrastructure
• Administers and supports the backup and recovery infrastructure.
• Works closely with network, security, development, application and support teams in the implementation of infrastructure components that support emerging technologies and applications.
• Monitors system performance and capacity, provides periodic system status reports to department management and provides proactive remediation.
• Analyzes reports to identify trends and opportunities for process and technology enhancements and coordinates system enhancements with architectural team.
• Provides cost and trend analysis and resolutions to critical Infrastructure problems.
• Serves as an escalation point for team members as well as a liaison between operations and architecture teams.
• Maintains effective external relationships with vendors, consultants and service providers. Leverages these relationships to ensure that the best fit solutions and resources are available to the company.
• Provides after-hours support to address incidents, maintain infrastructure and support operational efforts.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education and Experience

• H.S. Diploma is required (Bachelor's Degree is preferred)
• 8+ years Information Technology experience is required
• 6+ years Public and private cloud engineering experience is required

Licenses, Registrations, and Certifications

• RedHat is preferred

Required Skills and Abilities

• Solid understanding of information systems infrastructure and application capabilities
• Ability to troubleshoot, research and solve technically challenging problems
• Ability to communicate with internal and external constituents
• Demonstrated customer service skills
• Demonstrated interpersonal/verbal communication skills
• Advanced capabilities related to Linux administration
• Working knowledge of containerization (Docker, Kubernetes)
• Coding/scripting abilities using PowerShell, Bash, Python
• Working knowledge of networking including routing, switching firewalls.
• Working knowledge of common information security concepts and practices
• Working knowledge of storage and backup systems

Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!

Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities.

Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.

Learn more about Information Services

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.