Skills
- Qualitative Research
- Financial services
- User experience
- Cross-functional team
- Management
- FOCUS
- Design
- Strategy
- Banking
- Insurance
Job Description
This financial services company is looking for a Lead UX Researcher to join their rapidly growing team. They provide retirement benefits, banking, and investing services to businesses for employees. This is a full-time employment opportunity with a hybrid requirement of 3 days per week in their New York, Charlotte, or Frisco/Lewisville, TX office.
Their in-house UX research team consists of 10 researchers and operated within a larger design team responsible for conception through validation of digital experiences. You will be leading mixed-methods research with a focus on qualitative research while collaborating with fellow researchers, designers, product managers, and more.
Required Skills & Experience
Daily Responsibilities
You will receive the following benefits:
Their in-house UX research team consists of 10 researchers and operated within a larger design team responsible for conception through validation of digital experiences. You will be leading mixed-methods research with a focus on qualitative research while collaborating with fellow researchers, designers, product managers, and more.
Required Skills & Experience
- Bachelor's degree in a related field
- 5+ YOE in UX Research
- Deep understanding of mixed-methods research practices
- Experience managing research projects from conception through validation
Daily Responsibilities
- Lead research for a variety of projects
- Share insights with cross-functional team to inform product design and strategy
- Coach UX Researchers of various levels
- Help establish best practices as the UX Research practice continues to grow
You will receive the following benefits:
- Medical and dental insurance
- PTO
- Sick time
- Retirement program