Technical Business Analyst

Who we are looking for

We are seeking a Technical Business Analyst with deep expertise in database administration, cloud-based data operations, and strategic planning to support the Alpha Platform's evolving data infrastructure. This is a hands-on, business-to-technology role that will be instrumental in shaping and executing our database strategy roadmap, ensuring operational excellence, and driving innovation in Azure-based data services.

The ideal candidate will have strong communication skills, a solid understanding of modern database technologies (SQL, NoSQL, distributed systems), and experience managing cross-functional initiatives that span data architecture, performance tuning, security, and compliance. This role will work closely with DBAs, Cloud Platform Engineers, Technical Product Managers, and Platform Architects to ensure our data infrastructure is scalable, secure, and aligned with business goals.

The BA will assis t PMs in managing their product backlogs, ensuring engineering teams are taking full advantage of their allotted capacit y . The BA will also provide guidance and mentorship to other BAs within the Platform department on career development, performance, engagement, and professional development. The position is based in Massachusetts, USA.

Why this role is important to us

The team you will be joining is part of the Charles River Investment Management Solution (CRIMS), a market leader in providing a comprehensive end-to-end investment management platform covering front, middle and back office. The Charles River IMS platform offers portfolio management, compliance, order and execution management, post-trade processing, data provisioning and management, performance measurement, as well as other key capabilities important to the investment lifecycle.

What you will be responsible for

• Defining and maintaining a comprehensive roadmap for database technologies and operations, aligned with the company's SaaS platform growth, performance, and scalability goals.
• Lead the adoption and optimization of Azure data services (e.g. Azure SQL, Cosmos DB, SQL Server) to support scalable and resilient data operations.
• Oversee database administration practices including backup and recovery, high availability, disaster recovery, monitoring, and automation.
• Partner with Engineering, DevOps, Security, and Product teams to ensure database solutions meet performance, security, and compliance requirements.
• Analyze and prioritize incoming issues, ensuring timely resolution and continuous improvement.
• Evaluate and manage third-party tools and services that enhance database performance, observability, and management.
• Provide guidance to junior analysts and DBAs, fostering a culture of continuous learning and operational excellence in an agile environment.

Qualifications:

• 0-2+ years of experience in product management, technical business analysis, or database administration.
• Strong knowledge of Azure cloud services, especially in the context of data and database manage3ment.
• Experience with SaaS platforms, both single-tenant and multi-tenant data architecture and compliance.
• Experience leading product management and software engineering teams.
• Bachelor's in Computer Science or equivalent, and/or other work experience in a technical setting.
• MBA preferred.
• Experience in Financial Services is preferred.
• Experience working with remote teams.
• Strong analytical and problem-solving skills.
• Strong contributor with high motivation, with the ability to take initiative, set priorities, and perform tasks with minimal guidance.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow . We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations , but you may expect generous medical care, insurance and savings plans among other perks . You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.